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Deutsche Bank

Finances businesses and manages personal wealth

Reference Data Analyst - Reference Data & SSI Ops, Associate

Business OperationsUpdated on Nov 9
Full-timeManila, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

  • A minimum Bachelor’s degree or equivalent in a relevant field is required.
  • At least 4 years of work experience in static data is required.
  • Basic knowledge of banking operations and financial products, including fixed income cash and derivatives, futures, options, swaps, and financial instruments, is required.
  • The candidate must follow the EMEA work schedule of 3PM–12MN or 4PM–1AM, Monday through Friday.
  • The candidate must investigate open items, resolve them as required, and escalate unresolved items according to departmental policy.
  • The candidate must communicate clearly with the business and manage multiple business lines or departments with appropriate controls.
  • The candidate must make informed decisions while considering the business and relevant departments.
  • The candidate must distribute work, assign account responsibilities, and coordinate necessary process training.
  • The candidate must ensure that the process is audit-ready at all times.
  • The candidate must interact with the Middle Office and/or clients to ensure timely and accurate processing of all lifecycle events.
  • The candidate must adhere to STARC standards and procedures and ensure there are no control lapses or gaps.
  • The candidate must manage staff daily, distribute work, assign account responsibilities, ensure appropriate staffing levels, and provide necessary training.
  • The candidate must understand and effectively manage risks through timely and accurate escalation.
  • The candidate is responsible for process-related management information reports.
  • The candidate must develop broad knowledge across the team to provide support or assistance to other teams as needed.
  • The candidate must understand the purpose of the process, key risks, and mitigating controls.
  • The candidate must be able to solve problems independently and work around issues as they arise.
  • The candidate must help the team work quickly and accurately under tight deadlines, remain flexible in working hours, and support different time zones on a rotational basis.
  • The candidate must have proven ability to use AI tools to improve productivity and workflows to solve business problems, exercising critical judgment for responsible and ethical use of data and AI outputs.

Responsibilities

  • Serve as the first point of contact and provide backup in the absence of the AVP.
  • Manage and monitor mailboxes.
  • Arrange team connections with stakeholders.
  • Assist the team with processing requests.
  • Ensure regulatory and audit deadlines and obligations are met.
  • Prepare process KOP and assist the team with KOP as appropriate.
  • Provide training, conduct user acceptance testing, and provide IT support.
  • Ensure staff members follow company policies and procedures.
  • Provide monthly structured feedback to the NCT population on quality and productivity.
  • Arrange fortnightly team connections with management.
  • Contribute to the selection process for the NCT population.
  • Nominate employees for rewards and recognition.
  • Oversee the team’s achievement of targets set during TPI discussions.
  • Identify the team’s training needs to improve performance.
  • Maintain an in-depth understanding of policies and share them with team members.
  • Provide transparency regarding operational incidents, root causes, and proposed remediation, and lead remediation efforts.
  • Manage escalation notifications to the AVP, including estimated potential or actual impact.
  • Manage sensitive and confidential information.
  • Perform quality checks for the team.
  • Ensure the team completes mandatory training on time.
  • Encourage team subject matter experts to develop process-improvement ideas.
  • Communicate ongoing process changes to the team.
  • Participate in process transition, SOS, and VRM activities.
  • Share knowledge and provide appropriate training, guidance, or coaching to the team.
  • Demonstrate a proactive approach to activities and model that behavior for others.

About the Company

Deutsche Bank

Finances businesses and manages personal wealth

Deutsche Bank finances companies, governments and individuals through a global banking network rooted in Germany and spanning major financial markets. Its investment bank focuses on bonds and currencies, alongside advice on mergers and raising capital, while its private bank handles household banking and wealth management. Businesses use its cash management, trade finance and lending services to move money and fund operations, and the group manages investment funds through DWS. It earns money from loan interest, transaction and investment fees, and trading activity. Deutsche Bank traces its founding to 1870 and is headquartered in Frankfurt am Main, Germany.

Company size
10,001+
Company stage
IPO
Headquarters
Frankfurt, Germany
Founded
1870

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