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Listen Labs

Automates AI-driven customer interviews and insights

Account Executive - Strategic Accounts

Account ExecutiveUpdated on Nov 10
Full-timeAustin, TX, USAHybrid

About the Job

Requirements

  • Have 5–8+ years of experience closing deals in B2B software-as-a-service and a demonstrated record of closing large deals.
  • Have a track record of winning six- to seven-figure enterprise contracts.
  • Have experience selling into complex, global organizations and navigating them.
  • Be able to develop multi-threaded account strategies as a standard practice.
  • Demonstrate executive presence when engaging with senior buyers.
  • Be able to create pipeline rather than only work existing pipeline.
  • Be competitive, persistent, and comfortable with repeated rejection.

Responsibilities

  • Own a curated list of the top 50 mega-cap enterprise accounts.
  • Develop detailed account plans, including organizational, power, and political mapping.
  • Create and drive multi-threaded strategies across business units.
  • Run complex, high-stakes sales cycles involving six to ten or more stakeholders.
  • Sell credibly to vice presidents, senior vice presidents, and C-suite executives.
  • Create urgency in slow-moving organizations.
  • Close large, multi-year, six- to seven-figure deals.
  • Conduct cold outbound outreach to senior executives and generate responses.
  • Use creativity, persistence, and networks to open doors into target accounts.
  • Turn light inbound interest into significant opportunities.
  • Bring in executives, product, and engineering partners at appropriate points to win deals.
  • Control sales deals and prevent procurement or consensus from blocking progress.
  • Maintain high standards for pipeline, forecasting, and deal quality.

About the Company

Listen Labs

Automates AI-driven customer interviews and insights

Listen Labs provides AI-powered customer feedback and market research services that run personalized interviews at scale for both businesses and consumers. Its offerings include usability testing, churn analysis, and ethnographic studies, with participant recruitment drawn from a large pool or integrated from other providers. The core product automates the interview process and produces detailed, actionable reports on customer sentiments, brand perception, and product feedback. This enables faster, data-driven decision making and strategic insights. Compared with competitors, Listen Labs emphasizes scalable, automated interviewing across diverse demographics and a broad service set, delivering insights quickly through subscription and service charges. The company's goal is to help organizations understand what customers think and feel about their products and brands so they can improve experiences and outcomes.

Company size
51-200
Company stage
Acquired
Total funding
$96.3M
Headquarters
San Francisco, CA
Founded
2023

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