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Sodexo

Global food services and facilities management

Chief Steward

Facilities ManagementPosted on Nov 10
Full-timeWestern Australia, Australia

About the Job

Requirements

  • A minimum of five years' experience in a Chief Steward, Camp Boss, Offshore Services Manager, Facilities Manager, or similar leadership position is required.
  • Previous experience in an offshore or marine environment is essential.
  • Experience managing housekeeping, cleaning, accommodation, catering, or integrated facilities services is required.
  • Experience leading and supervising multidisciplinary teams is required.
  • Experience managing client relationships and service delivery is required.
  • Experience monitoring budgets, labour costs, and overall site financial performance is required.
  • Workforce planning skills, including managing rosters, labour requirements, and operational coverage, are required.
  • Experience managing incidents, injuries, hazards, and associated reporting and follow-up is required.
  • Ability to manage day-to-day employee relations and human resources matters is required.
  • Understanding of workplace health and safety, hygiene, food safety, and operational compliance requirements is required.
  • Reporting, administration, and documentation skills are required.
  • Ability to remain calm, organised, and solutions-focused in a fast-paced offshore environment is required.
  • A hands-on leadership style and willingness to support the operational team when required are required.
  • Relevant offshore and marine certifications applicable to the operation are required, including BOSIET – CA-EBS 5850, ECHUTE, OGUK Medical, MSIC card, CoST or STCW 95, AMSA Medical, and relevant offshore/marine safety qualifications and certifications.
  • Australian permanent residency, Australian citizenship, or a visa accepted by Australian immigration regulations for working in Australia's offshore oil and gas industry is required.

Responsibilities

  • Take overall responsibility for the day-to-day operation and performance of the offshore catering and facilities services contract.
  • Operate as the onboard Camp Boss and senior Sodexo representative.
  • Lead, supervise, and support the broader site-services team.
  • Oversee housekeeping, accommodation, cleaning, laundry, retail, and catering services.
  • Work closely with the Chief Cook, who leads the day-to-day galley operation and catering team.
  • Ensure services are delivered safely, efficiently, and in accordance with contractual requirements, client expectations, and Sodexo standards.
  • Act as the primary point of contact for the client regarding Sodexo's day-to-day service delivery.
  • Build and maintain client relationships and proactively manage service requirements, concerns, and feedback.
  • Monitor site financial performance, including labour deployment, operating costs, stock, and other controllable costs.
  • Monitor labour requirements and workforce needs, ensuring appropriate operational coverage.
  • Manage daily rosters, work allocation, and workforce requirements.
  • Support employee mobilisation, onboarding, and ongoing workforce coordination.
  • Manage day-to-day employee relations and human resources matters, escalating complex issues through appropriate Sodexo channels when required.
  • Coordinate and manage operational issues, including incidents, injuries, and workplace safety matters, ensuring appropriate reporting, documentation, and escalation.
  • Ensure incidents, hazards, and safety concerns are investigated, reported, and followed up in accordance with site requirements.
  • Conduct regular inspections of accommodation, housekeeping, cleaning, retail, and service areas to maintain required standards.
  • Monitor stock, consumables, and supplies required for the broader service operation.
  • Support audits, inspections, and compliance activities.
  • Conduct toolbox talks, pre-starts, and team communications as required.
  • Maintain operational records, reports, and documentation.
  • Identify opportunities to improve service quality, efficiency, safety, and financial performance.
  • Perform day-to-day Steward duties when operationally required, including supporting housekeeping, cleaning, accommodation, and other service activities.
  • Provide visible, hands-on leadership and create a professional, positive, and respectful working environment.

Desired Qualifications

  • Excellent communication and interpersonal skills.

About the Company

Sodexo

Global food services and facilities management

Sodexo provides Food and Services by managing on-site facilities and catering across work, healthcare, education, and leisure environments. Its offerings include on-site meal services, cleaning, maintenance, and other facilities-management tasks designed to improve daily life for employees and the people served. The company differentiates itself through its global scale (present in 43 countries, serving about 80 million consumers daily), its independent, family-owned structure, and a strong, responsible business model focused on social and environmental progress. Sodexo aims to grow while elevating quality of life for employees and clients and contributing to the economic and community well-being where it operates.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1966

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