Senior People Advisor

👋 Hi everyone, I’m Savannah, Head of People here at Motorway. Ready for the next step in your career? Always dreamed of being part of a truly 5 ⭐️ standard organisation with a high bar? Have a ton of ideas but no space to implement them? This role might just be for you. I’m looking for an experienced and proactive Senior People Advisor to join our fantastic People Team. If you’re passionate about making a real difference in the employee experience, I encourage you to read on!

About Motorway

Motorway is the UK’s fastest-growing used car marketplace — our award-winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of more than 400 people across our London and Brighton offices.

About the team

The People Team at Motorway is a dynamic and innovative group dedicated to fostering a thriving company culture where every employee feels valued and empowered. We’re not just about HR processes; we’re about building a workplace where people can do their best work and contribute to Motorway’s mission of transforming how cars are bought and sold. We’re passionate about creating a positive and supportive environment that attracts and retains top talent. As a Senior People Advisor, you’ll play a key role in shaping this culture and making a real difference in the employee experience.

About the Role

As a Senior People Advisor, you will be a trusted advisor and partner to our Seller Services and Dealer Services teams. Your responsibilities will include:

• Employee Relations:
• Providing expert advice and guidance to managers on a wide range of employee relations matters, including performance management, disciplinary action, grievance handling, absence management, and conflict resolution.
• Conducting thorough and impartial investigations into employee complaints and concerns.
• Coaching managers on best practices in employee relations.
• Developing and delivering training programs on relevant people topics.
• Acting as the point of contact for some internal training programmes, such as our Manager Acceleration Programme.
• Acting as the point of contact for some of our internal benefits, such as our workplace nursery scheme.
• Continuous Improvement:
• Proactively identifying areas for improvement within the Seller and Dealer Services teams.
• Recommending changes to policies and procedures.
• Developing targeted training programs.
• Implementing initiatives to improve employee engagement and well-being.
• Preparing reports and recommendations for the Head of People and other stakeholders.
• Supporting talent nurturing by working with managers to ensure updated job descriptions.
• HRIS System and Data Experience:
• Maintaining accurate employee data in BambooHR.
• Analysing data to identify trends and insights related to employee absence, performance, and turnover.
• Utilising BambooHR to manage and streamline key people processes, such as onboarding, performance management, and off-boarding.

• Proven experience as a Senior HR Advisor or similar role.
• Strong knowledge of UK employment law and HR best practices.
• Excellent communication, interpersonal, and influencing skills.
• Ability to build strong relationships with employees at all levels.
• Proactive and solutions-oriented approach.
• Experience with HRIS systems, preferably BambooHR.
• Strong analytical and problem-solving skills.
• CIPD qualification (desirable).

• Stock options - we succeed and fail together as a team, so we want you to be included in our success
• Annual learning budget - you can choose how you like to learn and find the best learning experiences to support your progression.
• BUPA health insurance
• Discounted dental through BUPA
• Discounted gym membership through BUPA
• On-Hand volunteering membership + 1 volunteering day per year
• Hybrid working from home (approximately 1-2 days in the office a week)
• Pension scheme
• Motorway car leasing scheme - lease a zero-emissions electric vehicle at a significant discount
• Cycle to work scheme
• Workplace nursery scheme
• Enhanced maternity/paternity leave
• Regular social events

Interview Process

Our interview process is designed to give you a comprehensive understanding of the role and Motorway, while allowing us to assess your skills and experience. It typically involves the following stages:

• Initial Screening Call (30 minutes): A conversation with a member of our Talent Acquisition team to discuss your background and experience.
• Hiring Manager Interview: A more in-depth discussion with the Head of People to explore your relevant experience and understand your approach to people management.
• People Partner Interview: An opportunity to meet with the Senior People Partner for Seller and Dealer Services to discuss team dynamics and specific challenges.
• Values Interview: A conversation with members of the wider team to assess your alignment with Motorway’s values. (Jen)

Equal opportunities statement

We are committed to equality of opportunity for all employees. We work to provide a supportive and inclusive environment where people can maximise their full potential. We believe our workforce should reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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