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IHG

Global hotel company

Human Resources Trainee

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeItaly€800In-person

About the Job

Requirements

  • Currently pursuing or recently graduated from a Diploma or Bachelor's Degree in Human Resources, Business Administration, Hospitality Management or a related field.
  • Good knowledge of Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook.
  • Fluency in English, both written and spoken.
  • Ability to handle confidential information with discretion and professionalism.
  • An EU work permit is required.

Responsibilities

  • Support daily HR administrative tasks, including filing, document preparation, data entry and updating host personnel files and HR records while ensuring accuracy and confidentiality.
  • Support recruitment by posting vacancies, screening applications, coordinating interviews, communicating with candidates and assisting with recruitment documentation.
  • Assist with onboarding new hosts, including preparing documentation, orientation schedules and welcome materials and coordinating induction activities.
  • Support the Training Manager in organizing training sessions, preparing materials, coordinating departmental training activities and maintaining training attendance records.
  • Collect and consolidate departmental training hours, update training records and prepare information for monthly training reports.
  • Support the organization and coordination of host events, celebrations, engagement activities and internal communications.
  • Provide administrative support for day-to-day HR operations, including maintaining HR databases, preparing standard documents and assisting with employee-related requests.
  • Assist in preparing and distributing HR communications, announcements and information to all hosts.
  • Support implementation and communication of HR policies, guidelines, standards and brand initiatives.
  • Participate in daily HR department activities and learn about all areas of Human Resources.
  • Maintain strict confidentiality when handling personal and sensitive employee information and complete assigned tasks in accordance with company policies and applicable local regulations.
  • Perform other reasonable duties and responsibilities as assigned by the Senior HR Manager, Training Manager or Assistant HR Manager.

Desired Qualifications

  • Previous internship or work experience in Human Resources or hospitality is advantageous but not mandatory.
  • Knowledge of additional languages is advantageous.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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