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Flash Parking

Cloud-based parking management with HaaS

Digital Consumer Support Representative

Full-TimeUpdated on 10/15/2026
No salary listed
Junior, Mid
Dominican Republic
HybridHybrid schedule with two in-office days per week.
Customer Experience & SupportCustomer Support

About the job

Requirements
  • At least 1 year of customer service experience.
  • At least 2 years of customer service or technical support experience; technology, software as a service, or help desk experience is preferred.
  • Fluency in spoken and written Spanish and English at a business level.
  • High school diploma or equivalent.
  • Basic technical troubleshooting skills.
  • Knowledge of iOS and Windows PC environments.
  • Problem-solving and analytical skills.
  • Communication and collaboration skills.
  • Proficiency with Google Suite, including Docs, Sheets, and Gmail.
  • Experience with a customer relationship management platform such as Salesforce, Zendesk, or Freshdesk.
Responsibilities
  • Respond to customer inquiries by phone, email, and chat in a professional and timely manner.
  • Meet or maintain service-level agreements and production standards.
  • Troubleshoot customer issues and identify appropriate solutions using the internal knowledge base and resources.
  • Communicate effectively with customers, demonstrating empathy and building rapport.
  • Research and resolve complex customer issues, escalating them to senior representatives when necessary.
  • Document interactions and maintain accurate customer records in the case management system.
  • Contribute to a positive and supportive team environment.
  • Perform other duties as assigned.
Desired Qualifications
  • Experience with Salesforce is a plus.
  • Familiarity with Freshdesk is a plus.
  • Higher education or certifications are a plus.

About the company

FlashParking provides cloud-based parking management solutions that enable touchless, scalable operations for facilities like hospitals, hotels, and urban garages. Its offering combines hardware and software via a Hardware as a Service model, delivering real-time revenue visibility and reliable management through a customizable platform that integrates with existing infrastructure. Unlike some competitors, FlashParking emphasizes a cloud-driven, touchless experience, tight security, and real-time data, all backed by service agreements and subscriptions. The goal is to improve the efficiency and user experience of parking operations through intelligent mobility and secure, seamless access control.

Company Size

501-1,000

Company Stage

Debt Financing

Total Funding

$409.5M

Headquarters

Rollingwood, Texas

Founded

2011

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Simplify's Take

What believers are saying

  • June 9, 2026 EVPassport partnership deepens Flash’s EV charging offer across 17,000 locations.
  • May 14, 2026 Philadelphia Express Pay launched at more than 30 locations.
  • April 28, 2026 hiring Peter Weiss signals a push into owner relationships and NOI growth.

What critics are saying

  • Stegmeyer v. ABM, FlashParking, and ParkPliant challenges license-plate data practices in 2026.
  • ParkMobile announced 8,000 new U.S. locations in November 2025, pressuring Flash distribution.
  • If privacy rulings restrict LPR enforcement, Flash’s core monetization and renewals weaken fast.

What makes Flash Parking unique

  • Flash connects parking, access, payments, analytics, and EV charging across 17,000 locations.
  • Flash owns ParkWhiz, giving it 450 million driver touchpoints and demand generation reach.
  • Flash’s cloud-native HaaS model embeds hardware, software, and service into owner operations.

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Benefits

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Alternative Energy Reporter
Jun 8th, 2026
Flash selects EVPassport as preferred EV Charging solution across its mobility ecosystem.

Flash selects EVPassport as preferred EV Charging solution across its mobility ecosystem. Partnership Strengthens Flash's Connected Platform for Commercial Property Owners with EV Charging Infrastructure Built for Future of Parking and Mobility Flash has built a comprehensive platform to help owners manage every part of the parking and mobility experience. Adding EVPassport allows Alternative Energy Reporter to deliver another important layer of infrastructure." - Chris Donus, CEO of Flash AUSTIN, TX, NY, UNITED STATES, June 8, 2026 / einpresswire.com / - Flash selects EVPassport as preferred EV Charging solution across its mobility ecosystem. Partnership Strengthens Flash's Connected Platform for Commercial Property Owners with Enterprise-Grade EV Charging Infrastructure Built for the Future of Parking and Mobility Austin, Texas - June 8, 2026 - Flash, the only mobility technology company connecting property owners, operators, and drivers, has selected EVPassport as its preferred EV charging solution. The partnership strengthens Flash's ability to offer property owners a more comprehensive parking and mobility platform by bringing EVPassport's EV charging infrastructure to Flash's network of more than 17,000 connected locations across North America. As asset owners increasingly look to unify parking, access, payments, digital demand, and EV charging into a single operating strategy, Flash is continuing to expand its ecosystem with technologies that improve asset performance while supporting the future of mobility. EV charging is progressively becoming an important amenity and infrastructure layer across commercial real estate, mixed-use properties, hospitality, multifamily, and other asset classes served by Flash. "Flash has built a comprehensive platform designed to help owners manage every part of the parking and mobility experience," said Chris Donus, CEO of Flash. "Adding EVPassport as our preferred EV charging solution strengthens that offering even further, allowing us to deliver another important layer of infrastructure through a partner that shares our focus on performance, reliability, and long-term value." EVPassport is one of the country's fastest-growing EV charging networks, offering capital-covered charging solutions, 24/7 support, broad deployment capabilities, and over 99% charger uptime. Its platform is well suited to the same asset classes Flash serves, including multifamily, hospitality, and workplace environments. "Flash Parking is the respected leader and technology innovator in the parking sector, and we are delighted to become its preferred EV charging solution," said Robert René, Chief Executive Officer of EVPassport. "This is all about providing the best quality and service to enterprise customers across the country, and to continue developing the kinds of seamless experiences that customers increasingly demand." The partnership reflects Flash's broader strategy of delivering a comprehensive ecosystem across every stage of the parking and mobility journey. Flash's technology spans access control, license plate recognition, digital payments, enforcement, valet, analytics, demand generation, and EV charging. By expanding its EV charging capabilities through EVPassport, Flash is further strengthening its role as a long-term infrastructure and technology partner to owners as parking, mobility, and arrival expectations continue to evolve. Flash has transformed the parking experience for customers, operators, and owners nationwide, having deployed solutions for the Miami Design District, City of Las Vegas, Denver International Airport, SoFi Stadium, and the Texas Medical Center. About Flash Flash is a mobility technology company that connects real estate owners, parking operators, and drivers through a single, cloud-native ecosystem. Its technology powers access control, license plate recognition, demand generation, and revenue management across more than 17,000 locations in North America. Through its reservation network and the ParkWhiz platform, Flash connects those locations to over 450 million driver touchpoints. Flash is privately held and backed by Vista Equity Partners and L Catterton. Additional information is available at flashparking.com. Eric Gerard Great Ink Communications +1 212-741-2977 email Alternative Energy Reporter here Visit Alternative Energy Reporter on social media: LinkedIn Instagram Facebook YouTube X Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Alternative Energy Reporter do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Flash Parking
May 29th, 2026
Parking today | Arrive and Flash launch express pay at more than 30 Philadelphia locations.

Parking today | Arrive and Flash launch express pay at more than 30 Philadelphia locations. On May 14, Arrive and Flash announced the launch of express pay at more than 30 locations in Philadelphia. Image via Unsplash.

PR Newswire
Apr 28th, 2026
Flash names Peter Weiss as chief business officer to lead real estate office

Flash, a parking and mobility technology platform, has appointed Peter Weiss as Chief Business Officer to lead its newly established Office of Real Estate and marketing strategy. Based in New York, Weiss will report to CEO Chris Donus and focus on expanding owner relationships whilst positioning parking as a measurable source of net operating income. Weiss brings over 20 years of experience across real estate investment, banking and operations. He previously served as Chief Real Estate Officer at Latch, where he led growth through relationships with major multifamily owners. Earlier, he held senior roles at Capital Properties and Ackman-Ziff Real Estate Group, closing over $6 billion in transactions. Flash operates across 17,000 locations in North America, partnering with over 2,200 owners and operators. The company is backed by Vista Equity Partners and L Catterton.

Flash Parking
Jul 16th, 2025
Ball Arena, Flash Launch Denver's Largest Public EV Charging Hub

Ball Arena, in partnership with Flash, today announced the launch of Denver's single largest electric vehicle charging installation.

The Paypers
Dec 3rd, 2024
Planet Extends Partnership With Flowbird

Planet, a global provider of integrated payments and technology solutions, has announced a three years contract extension with Flowbird, a global urban mobility company. This partnership aims to offer solutions for parking payments, transportation, and mobile services. Planet and Flowbird extend their existing partnership