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All Accor

Global hotel management, franchising, loyalty program

Werkstudent Front Office Intern

Hotel Guest ServicesPosted on Nov 13
InternshipMunich, GermanyNo salary listedIn-person

About the Job

Requirements

  • Some initial experience at the front office or work experience in tourism may be helpful; it is not stated as mandatory.
  • Good English-speaking ability.
  • Knowledge of the city and local recommendations.

Responsibilities

  • Ensure guests are satisfied and delighted at reception.
  • Stay calm when many guests arrive for check-in simultaneously.
  • Ensure a smooth process for receiving guests at the hotel.

Desired Qualifications

  • Some initial front-office experience or previous work in tourism.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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