CME Group

Runs global futures and options markets

Network Ops Engineer 3

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

A CCNA certification or equivalent is mandatory; candidates without it must obtain it within six months of joining.
Knowledge of routing and switching, including TCP/IP, routing protocols such as OSPF and BGP, IP addressing, and DDI protocols.
Familiarity with Cisco and Arista routers and switches for gathering diagnostics and performing initial troubleshooting.
Understanding of wireless standards and security features for gathering diagnostics and performing initial troubleshooting.
Ability to perform advanced routing and switching and firewall troubleshooting.
Understanding of Palo Alto and/or Fortinet operations, including checking routing and firewall rules and analyzing traffic logs.
Understanding of monitoring tools such as SolarWinds and Splunk.
Basic understanding of Google Cloud Platform.
Basic understanding of polling methods such as SNMP, ICMP, WMI, and agents.
Understanding of IT infrastructure to effectively escalate issues to the appropriate team or individual.
Ability to support IT teams as needed and work closely with vendors.
Availability to work weekend shifts.
Ability to multitask and handle multiple alerts.
Ability to collaborate across departments and work as part of a team.
Understanding of GlobalProtect operations, including gathering and analyzing user logs and troubleshooting.
Knowledge of configuring, monitoring, and tracking alerts generated by monitoring systems such as SolarWinds and Splunk.
Understanding of Jira Software for project and issue tracking and agile workflows, and Confluence for knowledge bases and articles.
Understanding of multicast concepts such as PIM-SM, MSDP, and AnycastRP.
Understanding of F5 load balancer techniques.
Understanding of VPN techniques such as GRE, IPsec, and SSL.
Understanding of scripting languages and tools such as Python, Ansible, and Terraform.

Responsibilities

Monitor and troubleshoot incidents related to global network infrastructure and services to ensure optimal performance.
Act as a first responder, helping organize and control incident response and troubleshoot issues.
Monitor consoles and respond immediately to alerts generated by monitoring tools, including investigating alerts.
Update, escalate, and resolve network tickets in a timely manner.
Perform daily network health checks to ensure uptime and service availability according to service-level agreements.
Liaise with internal and external stakeholders, including customers, vendors, and carrier or circuit providers.
Implement standard network changes.
Collaborate with leads and specialists to implement migration and upgrade activities.
Commission and decommission network equipment, services, and circuits.
Document standard operating procedures, knowledge base articles, root-cause analyses, and network diagrams.

This is a full-time NOCC Engineer role. The NOCC Engineer will be responsible for monitoring and maintaining network systems, identifying and troubleshooting issues. You would be working closely with the Incident Management, IT teams and 3rd party service providers to ensure the availability of all systems & applications to our internal users & external members.

Roles and Responsibilities:

Actively monitoring and troubleshooting incidents related to Global Network infrastructure & services ensuring optimal performance
Act as first responders helping to organize and control incident response & troubleshoot issues
Monitor all the Consoles and Immediate response to alerts generated from the monitoring tools, indulge in investigation
Timely update, escalation and resolution of network tickets
Perform daily Health Check for Network, ensuring Network Uptime and service availability as per SLA
Liaison with different Internal and External stakeholder including customers, vendor, carrier/circuit providers etc.
Implementation of standard network changes
Collaborate with Lead and Specialists for implementation of Migration/Upgrade Activities.
Engage in Commission and Decommission Network equipment, services and circuits
Document SOPs, KBAs, RCAs, and network diagrams.
CCNA / an equivalent certification is mandatory (required within six months of Joining, if not already certified).

Desired Skills:

Routing & Switching (TCP/IP, Routing protocols like OSPF & BGP, IP addressing, DDI protocols)
Good Understanding on Cisco & Arista Routers and Switches, for gather diagnostics and do initial troubleshooting
Understanding on Wireless Standards & Security features, for gather diagnostics and do initial troubleshooting
Ability to do advanced routing/switching, FW troubleshooting
Understanding of Palo Alto and/or Fortinet Operations, ability to check routing and firewall rules, ability to analyze traffic logs
Understanding of Monitoring Tools like SolarWinds/Splunk etc.
Basic Understanding on GCP Cloud.
Basic Understanding of polling methods like SNMP/ICMP/WMI/Agents etc.
Understanding of IT Infrastructure to be able to effectively escalate issues to the right team/individual
Ability to aid IT Teams as or when needed and work closely with the vendors.
Comfortable working weekend shifts.
Ability to multitask and handle multiple alerts
Excellent verbal and written skills
Ability to Collaborate across departments and work as part of a team.

Good To have:

Understanding of GlobalProtect Operations, ability to gather and analyze user logs and troubleshooting
Knowledge of configuring, monitoring, and tracking alerts generated by different monitoring systems (Solarwinds, Splunk etc).
Understanding of Jira Software for project and issue tracking, managing agile workflows, and Confluence for knowledge base and articles.
Understanding of Multicast concepts like PIM-SM, MSDP, AnyCastRP
Understanding of F5 Load balancer techniques
Understanding of VPN techniques such as GRE, IPSec and SSL
Understanding of scripting language/tools such as Python / Ansible / Terraform

CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.

About the Company

CME Group

Runs global futures and options markets

CME Group runs the world’s leading derivatives marketplace, offering futures and options across major asset classes on four exchanges (CME, CBOT, NYMEX, COMEX). Its services include trading platforms, clearing and settlement, and market data, serving individual traders, institutions, and commercial entities. How it works: traders buy and sell standardized contracts (futures and options) on its platforms; the trades are cleared through a central clearinghouse, which handles margining, settlement, and risk management, providing price discovery and transfer of risk. How it differs: CME Group combines a broad range of benchmark products with integrated services (trading, clearing, market data) across multiple exchanges, giving wide instrument access, global reach, and a unified risk-management framework. Goal: to provide a reliable, efficient system for price discovery, hedging, speculating, and managing risk in global derivatives markets.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Chicago, IL
Founded: 1848

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