Key Account Manager
About the job
- A degree is required, along with at least 3–5 years of experience in sales and distribution of consumer goods products using direct and multi-layer distribution systems involving distributors, wholesalers, and retailers.
- Experience in FMCG, toys, all-round category key account management, distributor management, and territory management or traditional trade sales operations is valued.
- A track record of success in strategic planning and effective channel sales management is required.
- A strategic approach focused on swift implementation is required.
- Critical and analytical thinking to identify opportunities and risks is required.
- Open communication and international collaboration are required.
- Excellent time management, written and verbal communication, and presentation skills are required.
- Speaking proficiency in Bahasa Indonesia and English is required.
- Respect for people, especially people from different cultures, integrity, creativity, and continuous improvement are expected.
- Develop an understanding of the Indonesia landscape for the brand and formulate the route to market to deliver brand objectives.
- Identify opportunities for the brand, discuss or negotiate with existing distribution partners, or connect with new partners to maximize sales opportunities.
- Design and operate the full end-user experience, from point of sale or distribution through in-store merchandising and post-sales customer experience.
- Manage trade spending to deliver the annual budget.
- Work closely with distribution partners to ensure the brand has optimal coverage across different regions of Indonesia and across sales channels.
- Implement and execute strategic sales plans, operational processes, and programs with distributors to achieve assigned sales targets, supported by market insights and analysis.
- Improve distributors’ sales force competency through regular, structured training, coaching, and field work.
- Translate annual sales objectives into monthly distributor and salesperson key performance indicators, including sales, distribution, assortment, and call rate.
- Implement sales operations processes for channel partners, track key performance metrics, and guide partners’ teams in execution to achieve sales targets.
- Develop key performance metrics reports and conduct regular business reviews with distribution partners to identify opportunities and adjust sales plans when necessary.
- Partner with retailers to execute seminars and education events in Indonesia that advance brand objectives.
- Visit locations throughout Jabodetabek regularly to meet retail store partners, strengthen working relationships, and develop a deeper understanding of the market.
- Work closely with the regional brand team, share knowledge of the Indonesia market, and champion Indonesia’s business needs to develop sales objectives.
- Continuously monitor competitor activities and evaluate developments in close interaction with the brand Marketing team.
- Manage territory-related operational issues, including quality follow-ups and resolutions, timely shipments, and credit management, to ensure smooth business operations.
About the company
LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.
Company Size
501-1,000
Company Stage
N/A
Total Funding
$6.9M
Headquarters
Singapore, Singapore
Founded
1986
Get referred to LUXASIA
See people who can refer or advise you
Simplify's Take
What believers are saying
- 2026 awards in Malaysia, Vietnam, and Indonesia validate recent retail execution.
- New boutiques and concepts in Malaysia, Vietnam, and Indonesia show active door expansion.
- India luxury beauty demand is forecast to double by 2028, supporting brand onboarding.
What critics are saying
- Luxury beauty dependence leaves 90% of revenue exposed to brand-partner concentration.
- Localization in India is running late, threatening Fenty and Laura Mercier execution.
- Any major brand exit would damage LUXASIA's omnichannel model and partner credibility quickly.
What makes LUXASIA unique
- LUXASIA spans 15 APAC markets, serving 100-plus luxury beauty brands.
- It owns end-to-end capabilities: retail, ecommerce, consumer marketing, analytics, and supply chain.
- Its India and Southeast Asia localization wins attract brands like Creed, Fenty, and Chantecaille.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Mental Health Support
- Training Programs
- Employee Discounts