Full-Time

Optician

Fielmann

Fielmann

Optical retail and hearing care

No salary listed

Landshut, Germany

In Person

Category
Retail (1)
Required Skills
Customer Service
Requirements
  • You have initial experience in customer consultation, ideally in retail, for example in sales or a similar service-oriented role.
  • You create a trusting atmosphere through your empathetic, open manner, helping customers feel comfortable and well looked after.
  • You are interested in fashion and current trends and are happy to bring your confident sense for them into customer consultation.
  • You work independently, while also valuing collaboration in a close-knit team and taking on responsibility.
Responsibilities
  • Advise customers by combining empathy with newly acquired technical knowledge and guide them step by step toward the perfect pair of glasses in a friendly, approachable, and competent manner.
  • Support customers in individually selecting suitable eyeglass lenses, advise them on choosing modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
  • Use modern technology to bring precision to the consultation process and help make each visual experience perfect.
  • Keep organizational tasks in view and help shape a smooth customer consultation process.

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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