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Wing Assistant

Subscription-based virtual assistant services for businesses

Healthcare Virtual Assistant - Registered Nurse, USRN

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRemote in Philippines

About the Job

Requirements

  • An active Registered Nurse license (USRN in any state).
  • At least 1 year of experience as a Medical Virtual Assistant.
  • Strong written and verbal English communication skills at least at C1 level.
  • Solid understanding of medical terminology and practices.
  • Proficiency with electronic health record and electronic medical record systems, including troubleshooting common technical issues.
  • Understanding of healthcare privacy regulations.
  • Ability to work graveyard shift and US work hours, 40 hours per week.
  • USB headset with noise cancellation and a working webcam.
  • Main and backup computers with at least a 1.8 GHz processor and 4 GB RAM.
  • Main wired internet connection of at least 25 Mbps and backup internet connection of at least 10 Mbps.

Responsibilities

  • Call patients to relay test results in a timely and professional manner.
  • Create and process referrals for specialised healthcare providers.
  • Order laboratory tests and imaging, and coordinate and schedule patient appointments.
  • Maintain and update electronic medical records, ensuring accuracy and compliance.
  • Adhere to healthcare regulations, including HIPAA compliance and patient confidentiality.
  • Use communication tools such as the Avaya softphone to interact with patients and healthcare providers.
  • Perform ad hoc tasks to support the healthcare team.

Desired Qualifications

  • Specialisation or experience in patient care, family medicine, acute care, or clinical settings.
  • Strong interpersonal skills.
  • Solid organizational and time-management skills, with attention to detail.
  • Tech-savvy and familiar with current technologies, including desktop sharing, cloud services, and VoIP.

About the Company

Wing Assistant

Subscription-based virtual assistant services for businesses

Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.

Company size
1,001-5,000
Company stage
Seed
Total funding
$2.2M
Headquarters
Berkeley, CA
Founded
2018

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