Administrative Course Specialist

Summary

Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services’ company, is looking for an Administrative Course Specialist to support the United States (U.S.) Customs and Border Protection (CBP). This is a full-time position on a 1-year contract that takes place onsite in Harpers Ferry, West Virginia.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Responsibilities

• Supports multiple courses for the Intelligence Enterprise Training Academy (IETA).
• Preparation of course administration templates, solicitations, registrations, enrollments, welcome letters, travel orders, and travel document review.
• Monitors group inbox and responds to student requests for assistance.
• Assists in administering / troubleshooting course administration database.
• Assists with training cohort assignments and updates.
• Other duties as assigned.

Qualifications

• Must hold an active Secret clearance. 
• Broad knowledge of learning management systems and methodologies used to manage training registration, enrollment, delivery, and completion records. 
• Successfully pass background and drug screening

Preferred Qualifications: 

• Experience working in a fast-paced environment with minimal direction.
• Self-starter with strong attention to detail.
• Experience with ACADIS or similar learning/course administration systems.
• Working knowledge of Microsoft Excel capabilities and functionality.
• IT experience or technical aptitude, including familiarity with Active Directory.
• Experience navigating government processes, systems, and forms.
• Ability to identify and complete tasks within systems with minimal direction.

Knowledge, Skills and Abilities:

• Comprehensive knowledge of federal and CBP travel regulations for processing student and instructor travel documents. 
• Superior interpersonal and administrative skills, with the ability to organize and coordinate systematic, professional efforts to meet complex planning needs and unanticipated requirements. 
• Superior customer service skills and focus. 
• Professional written and verbal communication skills, as well as strong interpersonal skills. 

Estimated Salary/Wage

USD $90,000.00/Yr. Up to USD $100,000.00/Yr.