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Ivy Tech Community College

Community college in Indianapolis, IN

Assessment Assistant

School Leadership & AdministrationConfirmed live in the last 24 hours
Part-timeTerre Haute, IN, USA$15 /hr

About the Job

Requirements

  • An associate's degree is preferred.
  • Must have and maintain a valid driver's license and be insurable under the college's authorized driver criteria.
  • Must demonstrate the ability to promote an inclusive environment that reflects the diversity and backgrounds of students, employees, and clients and in which every individual feels respected and valued.
  • Must exhibit interpersonal communication, telephone, confidentiality, and customer service skills.
  • Must be able to maintain confidentiality of records and information.
  • Excellent word-processing and spreadsheet-computing skills in Microsoft Office and Google Workspace are required.
  • Must be able to interpret and understand complex assessment instructions, use problem-solving techniques as needed, and reason to make decisions.
  • Must have the required internet connection and ability to work from home when required for virtual proctoring.
  • Must complete all required proctor and employee training, stay current with exam protocol changes, and become certified in virtual proctoring.
  • Must be willing to work flexible and expanded hours when needed, including Saturdays during high-volume testing.
  • The position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of college students and employees.

Responsibilities

  • Coordinate and oversee day-to-day administration and proctoring of certification and academic exams on campus and virtually under supervision.
  • Provide proctoring services for Ivy Tech students and non-Ivy Tech candidates according to required protocols and guidelines.
  • Work closely with the Testing Services Manager to maintain current certified-proctor skills and procedures.
  • Administer certification, assessment, and distance-education exams according to designated proctor policies and procedures.
  • Provide limited hardware and software troubleshooting, including contacting instructors or vendor technical support when problems arise.
  • Maintain accurate records of assessment services and provide the information to appropriate college offices promptly.
  • Adjust testing procedures for individuals according to documentation from the Director of Student Support Services before testing.
  • Assist with scheduling testing-center activity.
  • Maintain inventory of certification testing materials, vouchers, and score units.
  • Develop and maintain working relationships with testing vendors.
  • Help develop and maintain Testing Center procedures.
  • Help train new proctors and provide updated training as procedures change.
  • Maintain voucher inventory and document voucher usage.
  • Assist in overseeing Distance Education and Make Up testing forms and procedures, including communication with faculty and students.
  • Manage the center's day-to-day operations in the absence of the Testing Services Manager.
  • Travel to sites to administer tests.
  • Perform other related or appropriate duties as required.

Desired Qualifications

  • An associate's degree.

About the Company

Ivy Tech Community College

Community college in Indianapolis, IN

Ivy Tech Community College is Indiana's public statewide community college, headquartered in Indianapolis. It offers associate degrees, certificates, workforce education, and transfer pathways through campuses across the state.

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