Cloud Support Manager
Posted on 3/24/2024
INACTIVE
DoubleVerify

1,001-5,000 employees

Digital media measurement and analytics platform
Company Overview
DoubleVerify is a prominent software platform specializing in digital media measurement and analytics, making it a trusted partner for hundreds of Fortune 500 advertisers seeking to optimize their digital advertising investments. The company's culture is rooted in transparency and authenticity, aligning its mission, team, and actions to foster trust and build lasting partnerships with global advertisers, leading programmatic and social platforms, and publishers. DoubleVerify's commitment to strengthening the digital advertising ecosystem and improving campaign effectiveness sets it apart in the industry.
Data & Analytics

Company Stage

N/A

Total Funding

$1B

Founded

2008

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

6%

1 year growth

18%

2 year growth

32%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
SQL
Linux/Unix
CategoriesNew
Operations & Logistics
Quality Control & Compliance
Supply Chain Management
Requirements
  • 1 year of Team Lead or Management experience
  • 3+ years of Experience working in a role supporting developers/engineer's applications
  • 3+ years of Experience with monitoring systems and management tools (ex: Nagios, Splunk, Grafana/Prometheus)
  • 3+ years of Experience in an Application Support Role
  • Basic understanding of SQL
  • 3+ years of Windows/Linux administration skills (IIS and/or Apache configuration)
  • 3+ Experience with Kubernetes \ Kafka
  • Familiarity with orchestration and containerization solutions (Docker, Kubernetes)
  • Demonstrated ability to adapt quickly, learn new skill sets, and be able to understand operational challenges.
  • Strong analytical, problem-solving, negotiation, and organizational skills with a clear focus under pressure.
  • Must be proactive with a proven ability to manage multiple tasks simultaneously.
  • Resourceful, results-orientated with the ability to get things done and overcome obstacles.
  • Excellent interpersonal skills, including relationship building with diverse, global, cross-functional teams.
  • Proven ability to troubleshoot and guide the team to solve situations in complex systems.
  • 2+ years of Linux environment experience.
  • Good knowledge of process automation.
Responsibilities
  • Manage a team that operates and maintains DoubleVerify's applications, servers, and network.
  • Manage projects and ensure we stay on target to accomplish the goal.
  • Work with monitoring solutions to create reports and focus on predictive analysis.
  • Build strong relationships with different teams in the company, solve operational issues, and implement quality improvements.
  • Lead, motivate, and support a team within a time-sensitive and demanding environment.
  • Actively pursue strategic and operational objectives.
  • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.
  • Participate in 24/7/365 on-call rotation.