Account Executive - Brand Content Management

Who is pep:

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space.  Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies.   We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.

Our company has evolved since we started 18 years ago, but there is one thing that has remained a constant.  at pep, we put people first.  Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture.   We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive.  And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals. 

We’re looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team. We enjoy a hybrid work model and competitive salary based on experience. If this sounds like you and you want to be a part of something special, then click below to apply.

At pep we value our team and offer:

Generous Time Off Robust Health and Wellness Plan Family Support (Any Path to Parenthood) Mentorship Program

401K Match Ongoing Development and Training Certification Reimbursement Enrichment Events and Employee Resource Groups

Summary of Position: The Senior Account Executive position in Brand Content Operations (BCO) is responsible for leading content operations, media trafficking, asset management, and CRM campaign execution across major enterprise client accounts. This role supports the Brand Content Operations team by serving as the primary operational liaison between client teams, agency partners, and internal developers to standardize content workflows, enforce quality control, manage taxonomy and DAM uploads, and drive continuous process improvements. 

Key Responsibilities and Attributes:

• Execute media trafficking tasks, including reviewing incoming requests from agency partners, trafficking assets to Smartsheet, updating status fields, and coordinating basic QA checks with partner teams.
• Prepare presentations and perform quality control (QC) by building internal tracking tools (“pep trackers”), validating slide identification numbers, checking links and file names, and ensuring decks meet client standards.
• Manage folders and files, including establishing delivery folder structures, performing file QC against sources of truth, renaming files according to client naming conventions, and uploading finalized assets to SharePoint, YouTube, and client DAM platforms.
• Support CRM campaign operations by ingesting approved creative briefs, organizing copy and Figma assets, creating Creative Request Forms (CRFs), and generating Jira tickets for developers across Email, Push, SMS, In-App, and Content Cards.
• Assist with digital asset management (DAM) and website operations, including sourcing assets for wireframes, uploading files, tagging metadata, and supporting ratings/reviews syndication via BazaarVoice.
• Implement established workflows and governance standards, ensuring compliance with taxonomy, naming conventions, version control, and asset lifecycle requirements.
• Collaborate with cross-functional teams to ensure smooth handoffs, timely delivery, and accurate execution across trafficking, QC, DAM, and CRM processes.
• Identify operational issues and escalate them to Senior Account Executives or Supervisors, ensuring risks are flagged early and resolved appropriately.
• Maintain strong organization and attention to detail, managing multiple tasks, deadlines, and asset types with consistency and accuracy.
• Contribute to process improvements by sharing observations and recommendations with Senior Account Executives, while following updated workflows once implemented.

Knowledge/Skills Preferred:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A successful candidate will have the following skills and qualifications:

• Education/experience: Bachelor’s degree preferred, or equivalent experience in brand content operations, digital asset management, media trafficking, or agency account management.
• Technical skills: Proficiency in project management and collaboration software including Smartsheet, Jira, Figma, SharePoint, FileZilla, Keynote, PowerPoint, and Excel; working knowledge of Digital Asset Management (DAM) platforms (such as AEM, BazaarVoice, YouTube, and Sprinklr).
• Core competencies: Exceptional attention to detail, strong organization, quality control mindset, cross-functional collaboration, problem-solving, process optimization, and clear written and verbal communication skills.