Support Engineer

End Date

Wednesday 30 December 2026

We Support Flexible Working – Click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description Summary

DataMarket Support Engineer
Refined for C#, Data & Markets Expertise

Experience: 4+ years
Location: Hyderabad

Job Description

Overview

Join the Market Data Feature Team responsible for building, maintaining, and supporting a key in‑house Market Data platform that stores, processes, and distributes internal and external market data across the Markets business. As a Support Engineer, you will work closely with development squads and Markets stakeholders, ensuring the reliability, scalability, and continuous improvement of the platform.
The platform primarily leverages C#.NET, market data technologies, and OneTick for high‑performance data storage and analytics.

What You’ll Do

• Maintain and enhance platform configuration and implement small functional changes using C# and related technologies.
• Support market data pipelines, ensuring high availability and performance of real‑time and historical data flows.
• Work with DevOps tools (e.g., Jenkins, GitHub, UrbanCode) to strengthen and optimise build, deployment, and automation workflows.
• Collaborate with the Product Owner and feature team to deliver incremental improvements using Agile practices.
• Operate as part of a cross‑functional engineering team, ensuring delivery of high‑quality, customer‑focused solutions.
• Troubleshoot and resolve platform issues, demonstrating strong problem‑solving skills and an understanding of front‑office requirements.
• Analyse the impact of system design decisions on scalability, resilience, and supportability.
• Drive improvements in monitoring, alerting, and observability using tools like Splunk and Dynatrace.
• Continuously upskill, embracing new technologies relevant to market data, data engineering, and cloud-based processing environments.

Skills & Experience We’re Looking For

Core Expertise

• Strong experience with C#.NET in a production or support environment.
• Solid understanding of Market Data concepts (pricing, reference data, real-time feeds, tick data).
• Prior front office application support experience in a financial markets environment.
• Hands‑on experience with monitoring and operational tooling (Splunk, Dynatrace, etc.).
• Knowledge of cloud-hosted or virtualised systems (e.g., VMWare).
• Strong understanding of software delivery lifecycle—from design and build through to production operations.
• Advocate of Agile delivery and collaborative engineering culture.
• Excellent communication and stakeholder-management skills.

Advantageous

• Experience with OneTick (querying, configuring, or operating tick databases).
• Exposure to Bloomberg Data License, Refinitiv TREP, or other market data vendor technologies.
• Familiarity with Market Data business processes across Trading, Risk, or Pricing.

Why Join Us?

Be part of an inclusive and engineering-focused culture within the Markets Value Stream, where you will work on high‑impact data solutions that directly support trading, risk, and analytics. You'll collaborate with skilled engineers, grow your technical expertise, and help shape the future of market data platforms within Lloyds Banking Group.