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Ensemble Health Partners

End-to-end revenue cycle management for hospitals

Public Benefit Specialist

Clinical Support & Patient AdministrationPosted on Nov 6
Full-timeGreenville, SC, USA

About the Job

Requirements

  • One to two years of experience in the healthcare industry, interacting with patients regarding hospital financial issues.
  • A high school diploma or GED is required; a combination of post-secondary education and experience may be considered in lieu of a degree.
  • Must obtain CRCR certification within nine months of hire.
  • Knowledge of state and federal program requirements.
  • Must reside in and be authorized to work within the United States.

Responsibilities

  • Review referred uninsured and underinsured patients for program eligibility opportunities, and initiate and coordinate application processes to facilitate accurate and appropriate submissions.
  • Communicate effectively with patients to obtain documents required to accompany applications.
  • Follow submitted applications through determination, update applicable insurance information, and ensure timely billing or adjustment posting.
  • Document all relevant actions and communication steps in assigned patient accounting systems.
  • Maintain working knowledge of state and federal program requirements and share information with colleagues and supervisors.
  • Develop and maintain proactive working relationships with county, state, and federal Medicaid caseworker partners, collaborating with other revenue cycle departments and associates.
  • Perform other job duties as assigned.

Desired Qualifications

  • Understand revenue cycle processes, including admission, billing, payments, and denials.
  • Have comprehensive knowledge of patient insurance processes for obtaining authorizations and verifying benefits.
  • Have knowledge of health insurance requirements and medical terminology or CPT/procedure codes.
  • Patient Access experience with managed care or insurance and call center experience are highly preferred.
  • Demonstrate inquisitiveness and openness to using innovation, including artificial intelligence, to explore better processes and reduce friction while improving patient and client experiences.

About the Company

Ensemble Health Partners

End-to-end revenue cycle management for hospitals

Ensemble Health Partners provides end-to-end revenue cycle management for hospitals and health systems. It handles the entire process from patient intake to final payment, with teams and technology embedded into the provider's operations and a revenue model tied to performance improvements. The company uses its proprietary EIQ platform (analytics, AI, and workflow automation) to optimize revenue cycle processes, reduce insurance denials, and speed cash collection, managing more than $39 billion in net patient revenue. Its approach differentiates it by being a true managed-services partner with full accountability for financial outcomes and a track record of meeting initial client goals. The overarching goal is to improve healthcare providers’ financial performance so they can focus on patient care.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
2014

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