Full-Time
Entry-Level Technical Support Engineer
Confirmed live in the last 24 hours
Digital customer service solutions for banks
$40k - $70kAnnually
Entry
Vancouver, BC, Canada
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.
Company Stage
Series D
Total Funding
$152.3M
Headquarters
New York City, New York
Founded
2012