Full-Time

Customer Success Manager

Clinical Operations

Updated on 5/17/2024

Veeva Systems

Veeva Systems

5,001-10,000 employees

Cloud solutions for life sciences sector


Senior

Remote in UK

Required Skills
Communications
Requirements
  • Engaging communication skills
  • Proven ability to build relationships with key customer stakeholders
  • Focus on cross-functional collaboration
  • Strong analytical and presentation skills
  • Demonstrates empathy and natural curiosity
  • 5+ years of experience in a Life Sciences environment
  • Ability to travel up to 25%
  • Fluent in English
Responsibilities
  • Support 4-6 large, global customers post-implementation with Veeva Vault Clinical applications
  • Own the relationship with customers’ application owners
  • Act as a trusted advisor for customers
  • Lead meetings with customers
  • Provide strategic guidance to optimize consumption of Veeva product releases
  • Facilitate cross-customer connections

Veeva Systems offers industry cloud solutions for the life sciences sector, providing technologies such as Vault Clinical Data Management, Vault EDC, Vault Coder, Vault Clinical Operations, Vault RIM Suite, Vault Quality Suite, Vault Safety Suite, Veeva Medical Suite, Veeva Data Cloud, and Veeva Commercial Cloud to support critical functions from R&D through commercialization. These technologies aim to streamline quality processes, manage clinical data, and improve regulatory compliance for life sciences companies.

Company Stage

IPO

Total Funding

$224M

Headquarters

Pleasanton, California

Founded

2007

Growth & Insights
Headcount

6 month growth

3%

1 year growth

9%

2 year growth

37%

Benefits

Parental leave

PTO

Free food

Health, dental, & vision insurance

Gym membership reimbursement