EXL

Analyzes business data and runs outsourced operations

Senior Vice President – Insurance Mid Markets

Account Management +1Confirmed live in the last 24 hours

Full-timeUnited StatesNo salary listedIn-person

About the Job

Requirements

Bachelor's degree in a relevant field and 20 or more years of relevant experience.
Proven experience managing all aspects of Growth Office management, including pipeline governance, reporting, analysis, growth targets, and pipeline quality.
Experience managing Growth Office key performance indicators, including origination, wins, balanced fishnets, pipeline adequacy, revenue projections, leakage, and opportunity velocity.
Senior-level relationship management, consulting-led sales, solution development, commercial negotiations, contracting, and delivery engagement experience.
Understanding and experience in insurance lead generation and scalable go-to-market strategies to expand market reach, diversify the pipeline, and accelerate new-logo acquisition across mid-market insurers.
Ability to leverage advisor and analyst relationships, strategic partnerships, and channel ecosystems to position the company with clients, originate opportunities, and access insurance clients and prospects.

Responsibilities

Manage and develop key client relationships, ensuring high levels of satisfaction.
Collaborate with digital analytics teams to enhance service offerings and client insights.
Identify new business opportunities and develop strategies to expand the client base.
Ensure effective communication and alignment between internal teams and clients.
Monitor industry trends and market dynamics to stay ahead of the competition.
Develop and implement account management processes and best practices.
Conduct regular performance reviews and provide feedback to the account management team.
Represent the company at industry events and conferences, building its network and presence.

SVP Growth Office and Mid-Market Leader, Insurance

Bachelor's Degree in relevant field with 20 + years of relevant experience

Growth Office Experience: Proven experience in managing all aspects of Growth Office management, including:
1. Driving, governance, and reporting/analysis of pipeline to ensure meeting of growth targets, and pipeline quality,
2. Management of growth office-related KPIs, such as origination, wins, balanced fishnets, pipeline adequacy, revenue projections, leakage, and velocity of opportunities.
Insurance Client Relationship & Commercial Management:
1. Strong experience in senior-level relationship management, consulting-led sales, solution development, commercial negotiations, contracting, and delivery engagement.
Experience & Understanding of Different Growth Channels:
1. Marketing & Demand Generation for Insurance: Understanding and experience of Insurance lead generation, and scalable go-to-market strategies to expand market reach, build a diversified pipeline, and accelerate new logo acquisition across mid-market insurers.
2. Ecosystem & Network-Led Growth: Ability to leverage advisor/analyst relationships, strategic partnerships, and channel ecosystems to position EXL as a leader in clients’ minds, originate opportunities, and access a broad spectrum of insurance clients and prospects.
Account / Portfolio Management
- Manage and develop key client relationships, ensuring high levels of satisfaction.
- Collaborate with digital analytics teams to enhance our service offerings and client insights.
- Identify new business opportunities and develop strategies to expand our client base.
- Ensure effective communication and alignment between internal teams and clients.
- Monitor industry trends and market dynamics to stay ahead of the competition.
- Develop and implement account management processes and best practices.
- Conduct regular performance reviews and provide feedback to the account management team.
- Represent the company at industry events and conferences, building our network and presence.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1999

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