Student and Programme Advisor

Job Description

Te Whiwhinga mahi | The opportunity

An exciting opportunity has become available for a Student and Programme Advisor to join the Professional Programmes team within the Business School.

This role is responsible for supporting the successful delivery of our postgraduate professional programmes, providing high-quality advice and operational support across the student lifecycle. You'll work closely with prospective and current students, academic staff, and internal stakeholders to ensure an outstanding student experience from admission through to graduation.

As a key member of the team, you'll contribute to programme administration, student engagement, recruitment activities, progression monitoring, stakeholder relationship management, and continuous improvement initiatives. This is an excellent opportunity for someone who enjoys working in a dynamic environment where no two days are the same.

Please refer to the position description for more information. 

This is a full-time (37.5 hours per week), 12 month fixed-term position with a salary range of $73,400–$90,700 per annum, depending on skills and experience. 

Mō tō mātou rōpū | About the team

The Professional Programmes team supports a portfolio of highly regarded postgraduate programmes that attract students from across New Zealand and around the world.

We are a collaborative, high-performing team committed to delivering exceptional service and fostering student success. Working closely with academic and professional staff across the Business School, we play a critical role in ensuring students receive a seamless and engaging experience throughout their studies.

He kōrero mōu | About you

You'll be someone who has worked at the intersection of student support, programme operations, relationship management and service delivery.

You have a track record building strong connections with stakeholders, communicate confidently, to deliver a high-quality experience for students.

To be successful in this role, you'll bring:

• Experience working in a tertiary education, academic focused environment.

• Strong customer service and stakeholder relationship management skills.

• Excellent communication skills, with the ability to engage diverse service groups.

• Highly organised, with the ability to manage competing priorities and meet deadlines.

• Strong problem-solving skills, sound judgement, and attention to detail.

• Confidence using a range of systems and technologies, with a continuous improvement mindset.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland offers an excellent working environment, competitive employment benefits and a culture committed to supporting your professional growth and development.

You'll join New Zealand's leading university and become part of a collaborative team that values innovation, service excellence, inclusion and continuous improvement.

For more information please visit Staff Benefits. 

Me pēhea te tuku tono | How to apply 

Applications must be submitted online, by the closing date of 25 November 2026 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above. 

Please reach out to Milly Kukutai via [email protected] if you have questions. Please note we are happy to answer your questions, but we do not accept applications by email. 

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Qualifications

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz