Document Imaging Technician

Review patient health information documents to ensure completeness, proper authentication and compliance, before inclusion in the medical record. Accurately scans and indexes, and maintains documentation within the electronic medical record system (EMR) while meeting established quality and turnaround standards. Monitors and manages electronic fax and shared folder workflows, ensuring timely, accurate routing, processing and accessibility of patient health information in accordance with departmental procedures, regulatory requirements, and confidentiality standards.

SCHEDULE: Monday-Friday 8:00a.m. - 4:30p.m. This position will be on-site.

MAJOR RESPONSIBILITIES & DUTIES: 

• Reviews patient health information documents to ensure documents are complete, legible, and in compliance with established guidelines.

• Identifies document deficiencies and route incomplete or inaccurate documents to the appropriate clinic or provider for correction.

• Scans medical records, school records, diagnostic tests, etc. into the patient’s electronic medical record and accurately enter the data collected for each required field.

• Follows established department protocols and procedures for document imaging.

• Maintains established production and quality standards.

• Maintains expert knowledge of specialty document types to identify inconsistencies and ensure accurate, consistent scanning and indexing in accordance with established procedures.

• Utilizes training guides, tipsheets, and available resources to ensure accurate and consistent scanning practices. 

• Accurately reviews documents to ensure document is properly authenticated.

• Scans, indexes, and maintains electronic documents in the electronic medical record ensuring proper organization and record integrity.

• Reviews and verifies scanned and indexed documents for accuracy and completeness, maintaining a minimum 98% accuracy rate.

• Manages electronic fax folders and shared folders using established protocols.

• Scans documents into shared electronic folders based on priority standards. 

• Communicates with outside clinics when additional information is needed or faxed document is incomplete.

• Participates in department projects, workflow improvement initiatives and cross-training activities.

• Collaborates with clinical staff and external facilities to resolve document-related issues accurately, professionally, and in a timely manner. 

• Performs specialized clerical duties associated with the medical records procedures.

• Utilizes various computer applications, electronic health record systems, and departmental software to perform job duties.

 

 KNOWLEDGE, SKILLS, AND ABILITIES: 

• Detail oriented with good organization skills.

• Knowledge of medical record documentation and healthcare terminology.

• Ability to work independently and contribute effectively within team-oriented environment, adapting to changing priorities in a fast-paced setting..

• Excellent verbal and written communication skills, with the ability to effectively interact with clinical staff and customers.

• Maintains strict confidentiality of patient health information (PHI) and complies with all applicable health information management standards, including HIPAA and Joint Commission. 

• Proficiency with electronic medical record systems, document imaging systems, and Microsoft Office applications.

  

REQUIRED QUALIFICATIONS: 

• High school diploma or equivalent required.

• Proficient in Microsoft Office applications required. 

 

PREFERRED QUALIFICATIONS: 

• Minimum of two years working in a Health Information Management Department, hospital or doctors office or minimum of two years of office experience preferred.

• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks.  Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities.  A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location.  Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.   Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider.  We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.