Centric Brands

Designs and markets licensed apparel brands

Keyholder-Favorite Daughter Full Time Stylist - Nashville TN New Store Opening

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeNashville, TN, USAIn-person

About the Job

Requirements

Two to three years of retail sales experience is required.
A proven track record of sales generation and customer service is required.
Interest in fashion and trend awareness are required.
Strong computer skills and proficiency in Outlook, Excel, and Word are required.
Effective written and verbal communication and presentation skills are required.
Excellent time management skills are required.
The ability to work a flexible schedule, including nights and weekends, is required.

Responsibilities

Motivate the sales team to achieve and exceed individual sales goals and key performance indicators.
Support the Store Manager in achieving total store goals and key performance indicators.
Educate the sales team on the store sales plan, personal sales goals, and store statistics, and motivate the team to achieve goals.
Lead by example on the sales floor and achieve individual sales goals.
Create a customer-service-focused environment through best practices in customer service, sales generation, and customer outreach.
Maintain an active role on the sales floor and coach associates on clienteling processes and standards.
Communicate the company history, brand aesthetic, brand philosophy, lifestyle, and product information to the sales team and customers to support sales generation.
Handle escalated customer service issues and concerns.
Assist with customer service-related projects as directed by the Store Manager.
Coordinate the daily activities of the sales team.
Ensure team members comply with company policies and procedures and escalate possible violations to the Store Manager.
Participate in training new associates on company policies and procedures, company history, brand aesthetic, products, and customer service standards.
Act as a role model for the sales team by consistently demonstrating best practices in customer service and sales generation.
Recognize team members for exceptional performance.
Provide constructive feedback and coaching to team members to address performance concerns and encourage growth and development.
Partner with the Store Manager to develop and train internal talent.
Comply with company policies and procedures, including those in the Employee Handbook and those communicated by management.
Perform and coordinate store opening and closing procedures, including counting register funds, completing deposits, opening and closing registers, and securing the store.
Process point-of-sale transactions, including sales, returns, and exchanges, and process repair requests according to company procedures and policies.
Ensure the sales floor meets company standards for merchandising, visual presentation, and housekeeping.
Ensure display products are in good condition and appropriately marked.
Follow merchandise and store-security policies and procedures to minimize loss-prevention risks.
Communicate professionally and enthusiastically with clients, peers, management, and corporate partners.
Participate in the weekly Manager’s conference call as required.
Communicate sales reports according to company procedures.

About Us

Meet your closet’s newest favorites--a casually cool collection of wardrobe must-haves designed by the fashionably-sensitive sisters, Sara and Erin Foster. Go ahead, find your favorite.

Specific Responsibilities Would Include

The Stylist Key Holder is responsible for partnering with the Store Manager and Assistant Manager to help motivate the store team to uphold our tradition of creating a memorable shopping experience for all of our customers. Specific responsibilities of theStylist Key Holder position include but are not limited to:

Sales Generation

Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company.
Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company.
In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals.
Leading by example on Sales Floor and achieving individual sales goals.

Customer Service

Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach.
Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards.
Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation.
Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation.
Handles escalated Customer Service issues or concerns.
Assists with other Customer Service related projects as directed by Store Manager.

Team Development

Coordinates the daily activities of the sales team.
Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager.
Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager.
Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation.
Provides recognition to team members for exceptional performance.
Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development.
Partners with the Store Manager to develop and train internal talent.

Operations & Presentation

Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management.
Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store.
Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies.
Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping.
Ensures that display product is in good condition and marked appropriately.
Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks.

Communication

Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners.
Participates in weekly Manager’s conference call as required.
Communicates sales reports as required by Company procedures.

Our Best Fit Candidate Would Have

2-3 years of retail sales experience required.
Proven track record of sales generation and customer service.
Interest in fashion and trend awareness required.
Strong computer skills-proficient in Outlook, Excel and Word.
Effective communication and presentation skills, both written and verbal.
Excellent time management skills.
Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.

Salary Range: $26.00-30.00

At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include a base hourly range at the time of employment. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, bonus and other Centric Brands sponsored benefit programs.

Centric Brands is an Equal Opportunity Employer

#LI-HR1

About the Company

Centric Brands

Designs and markets licensed apparel brands

Centric Brands coordinates design, development, sourcing, marketing, and distribution for a broad lineup of apparel, accessories, beauty, and entertainment products. It operates end-to-end from product creation to retail and digital commerce, offering licensed and owned brands across kids, men’s, and women’s categories through mass retailers, specialty stores, department stores, and online. The company differentiates itself with a large catalog of licensed names (e.g., Calvin Klein, Tommy Hilfiger, Kate Spade, Disney, Marvel) plus owned labels and joint ventures, supported by global sourcing and brand-building expertise. Its goal is to help partners grow by delivering comprehensive brand-building and distribution capabilities while ensuring high-quality products and positive social impact in communities where it works.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 2018

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