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Advocate Health Care

Nonprofit health system delivering comprehensive care

FSA Lead

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Part-timeMt Pleasant, WI, USAIn-person

About the Job

Requirements

  • A high school diploma or GED and 3–4 years of experience in a lead or supervisory role in a healthcare environment are required.
  • POS and cash-handling experience is required.
  • A current Illinois or Wisconsin Department of Public Health Food Service Manager Sanitation License is required, or it must be obtained within six months.
  • ServSafe and Hazard Analysis Critical Control Point (HACCP) food safety, food handling, and sanitation knowledge is required.
  • Knowledge of patient allergies and specialized diets, including developmental feeding needs from children through adults, is required.
  • Knowledge of the International Dysphagia Diet Standardization Initiative (IDDSI), including distinguishing texture levels and modified foods, is required.
  • The ability to train cooks, trayline workers, cafeteria workers, and diet office representatives in IDDSI is required.
  • The role requires interpersonal and communication skills to interact with hospital staff, patients, and families.
  • The ability to work flexible hours and days, including evenings, nights, holidays, and weekends, is required.
  • The role requires standing, bending, and heavy lifting, including lifting up to 35 pounds without assistance; lifting equipment or assistance from another associate is expected for heavier lifts when available.
  • The ability to work under stressful conditions, work as a team member, complete simultaneous projects within time constraints, respond to peak service demands, motivate and lead people, analyze situations, develop workable plans, and manage operations is required.
  • Excellent attendance and punctuality are required.

Responsibilities

  • Lead and oversee daily operations of the food service team, including cooks, the diet office, production, and food service workers.
  • Assign and monitor staff assignments, ensure schedules meet departmental workload demands, and adjust schedules as needed.
  • Set an example for team members through teamwork, quality work, safety, and service-minded behavior.
  • Participate in peer interviews for new team members and make hiring recommendations.
  • Assist in training team members in food production, sanitation standards, and safety procedures.
  • Ensure production team members follow recipes, complete production sheets, and maintain cooling and temperature logs.
  • Ensure food is received and stored according to Board of Health standards.
  • Conduct daily safety and sanitation inspections and take corrective action as needed.
  • Communicate with team members about job performance and work alongside them, providing guidance throughout the day.
  • Participate in the Quality Management System/Performance Improvement program by recording daily temperatures, monitoring quality improvement indicators, and maintaining documentation.
  • Conduct bedside patient rounds to assess food and nutrition services provided to patients.
  • Perform service recovery as needed.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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