EquipmentShare

Tech-driven construction equipment rental and sales

Sales Enablement Specialist

Account ManagementConfirmed live in the last 24 hours

Full-timeKansas City, KS, USAIn-person

About the Job

Requirements

Proficiency in cold prospecting.
Account management experience or capability.
Sales experience in telematics, Internet of Things (IoT), or software as a service (SaaS).

Responsibilities

Collaborate with Support teams to improve customer experience by addressing gaps, concerns, or inquiries during presale, implementation, and post-sale phases.
Provide timely assistance to Account Executives, bridging sales and support to improve the customer journey.
Onboard new customers, ensure their needs are met, and facilitate effective engagement with Support teams.
Analyze sales data across lifecycle stages, identify areas for improvement, and collaborate with Support teams on targeted solutions.
Refine the sales enablement process with Support teams to optimize responsiveness and effectiveness.
Identify potential churn signals and work with Support teams on strategies to prevent churn and improve customer retention.
Stay informed about industry trends, market dynamics, and product advancements, and provide insights that support customer interactions and churn prevention.
Foster collaboration between Account Executives and Support teams, prioritizing customer-centricity and churn prevention.
Provide ongoing support to Account Executives and customers, addressing challenges and facilitating opportunities throughout the customer journey.
Coordinate and collaborate with Product teams, advocating for the customer base.
Drive adoption of T3 technology throughout customers’ organizations.

T3 Sales Enablement Specialist

Job Title: Sales Enablement Specialist

Navigating Customer Excellence and Churn Prevention

Job Summary:

As a Sales Enablement Specialist, you are the linchpin of smooth interactions between our Account Executives and support teams. With our culture as your compass, you'll traverse the customer journey, serving as an indispensable partner who ensures every detail is meticulously attended to—from initial engagement to post-sale satisfaction and proactive churn prevention.

Salary: $60K + Commission

**The ideal candidate should have:

-Proficiency in Cold Prospecting

-Account Management

-High Integrity Telematics/IOT/SaaS Sales

Key Responsibilities:

Collaborate closely with Support teams to elevate the customer experience by addressing gaps, concerns, or inquiries during presale, implementation, and post-sale phases.
Provide timely assistance to Account Executives, bridging the gap between sales and support to enhance the customer journey.
Play a vital role in onboarding new customers, ensuring their needs are met and facilitating effective engagement with support teams.
Analyze sales data across different lifecycle stages, identifying areas for improvement and collaborating with support teams to provide targeted solutions.
Continuously refine the sales enablement process, working closely with support teams to optimize responsiveness and effectiveness.
Proactively identify signals of potential churn and work with support teams to implement strategies to prevent churn and enhance customer retention.
Stay informed about industry trends, market dynamics, and product advancements, providing insights to support seamless customer interactions and prevent churn.
Foster a culture of collaboration between Account Executives and support teams, prioritizing customer-centricity and churn prevention in all interactions.
Provide ongoing support to Account Executives and customers, addressing challenges and facilitating opportunities throughout the customer journey.
Coordinate & Collaborate with Product Teams: Be the loudest voice for your customer base.
Drive adoption of T3 Technology throughout the customer’s organization.

About the Company

EquipmentShare

Tech-driven construction equipment rental and sales

EquipmentShare provides construction equipment rental and sales, plus tech-enabled services that streamline operations. Its platform combines an equipment marketplace with smart technology that tracks assets, manages users, and monitors performance; data science predicts maintenance, issues service alerts, and GPS tracks machines. It differs from traditional rental houses by offering proactive, data-driven management tools that reduce downtime, improve productivity and safety, and simplify job costing. Its goal is to boost construction productivity by making equipment more available and easier to manage through integrated rentals, sales, and technology services.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Columbia, MO
Founded: 2014

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EquipmentShare

Sales Enablement Specialist

About the Job

Requirements

Responsibilities

T3 Sales Enablement Specialist

Job Title: Sales Enablement Specialist

Navigating Customer Excellence and Churn Prevention

Job Summary:

Salary: $60K + Commission

**The ideal candidate should have:

-Proficiency in Cold Prospecting

-Account Management

-High Integrity Telematics/IOT/SaaS Sales

Key Responsibilities:

Collaborate closely with Support teams to elevate the customer experience by addressing gaps, concerns, or inquiries during presale, implementation, and post-sale phases.

Provide timely assistance to Account Executives, bridging the gap between sales and support to enhance the customer journey.

Play a vital role in onboarding new customers, ensuring their needs are met and facilitating effective engagement with support teams.

Analyze sales data across different lifecycle stages, identifying areas for improvement and collaborating with support teams to provide targeted solutions.

Continuously refine the sales enablement process, working closely with support teams to optimize responsiveness and effectiveness.

Proactively identify signals of potential churn and work with support teams to implement strategies to prevent churn and enhance customer retention.

Stay informed about industry trends, market dynamics, and product advancements, providing insights to support seamless customer interactions and prevent churn.

Foster a culture of collaboration between Account Executives and support teams, prioritizing customer-centricity and churn prevention in all interactions.

Provide ongoing support to Account Executives and customers, addressing challenges and facilitating opportunities throughout the customer journey.

Coordinate & Collaborate with Product Teams: Be the loudest voice for your customer base.

Drive adoption of T3 Technology throughout the customer’s organization.

About the Company

EquipmentShare

Recently Posted Jobs