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Sika

Specialty chemicals for bonding, sealing, damping

Key Account Concreto

Account ManagementUpdated on Nov 12
Full-timeGuatemala City, Guatemala

About the Job

Requirements

  • A degree or academic background in Civil Engineering, Industrial Engineering, Architecture, or a related field.
  • At least 3 years of experience in technical-commercial positions, technical sales, or key account management.
  • Demonstrated experience in the concrete, cement, or construction materials sector.
  • Experience serving and developing industrial customers, concrete plants, or construction projects.
  • A track record of meeting sales and profitability targets.
  • Strong knowledge of ready-mix concrete and production processes, concrete and cement admixtures, and concrete quality and performance testing.
  • Ability to interpret technical standards such as ASTM and ACI.
  • Ability to develop customized technical solutions based on customer needs.
  • Intermediate-to-advanced Microsoft Office skills, especially Excel and PowerPoint.
  • Availability for field work and plant visits, and willingness to travel within the country.
  • A valid driver鈥檚 license.

Responsibilities

  • Manage and develop strategic relationships with major cement and concrete customers to maximize sales, profitability, and customer retention.
  • Serve as the primary customer contact, ensuring effective communication and timely responses to customer needs.
  • Build relationships with key decision-makers, including general managers, plant managers, technical teams, procurement, and senior leadership.
  • Identify growth opportunities and increase market share within assigned accounts.
  • Develop and implement key account plans, including commercial objectives, projections, and short-, medium-, and long-term strategies.
  • Coordinate with technical, quality, and commercial teams to provide comprehensive technical support.
  • Design and propose customized admixture and concrete-mix solutions to improve concrete performance, sustainability, and cost efficiency.
  • Deliver technical presentations, provide on-site support, and resolve product-performance issues.
  • Stay current with technologies and market trends in the cement and concrete industries.
  • Manage the requirements for dosing equipment and tanks to ensure efficient admixture supply.
  • Handle complaints and claims to maintain customer satisfaction and sustainable commercial relationships.

Desired Qualifications

  • Complementary training in Construction, Concrete, Materials, or Quality Control.
  • Experience with customer relationship management (CRM) systems or commercial-management tools.
  • Intermediate technical English.

About the Company

Sika

Specialty chemicals for bonding, sealing, damping

Sika is a global specialty chemicals company that develops and manufactures systems and products for bonding, sealing, damping, reinforcing, and protection in construction and other industries. Its offerings include adhesives, sealants, damping materials, reinforcement solutions, and protective coatings that join, seal, reinforce, and protect surfaces in projects. It differentiates itself with a wide geographic footprint (103 countries and hundreds of factories) and a decentralized structure that lets regional management tailor solutions, while focusing on sustainability and ongoing product development. Sika鈥檚 goal is to help transform the construction and transportation sectors toward greater environmental sustainability by delivering reliable chemical systems and services that improve build quality, efficiency, and durability.

Company size
10,001+
Company stage
IPO
Headquarters
Baar, Switzerland
Founded
1910

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