Full-Time

Senior Director

Technical Program Management

Posted on 8/21/2024

Coupang

Coupang

5,001-10,000 employees

E-commerce platform with rapid delivery services

Consumer Software
Consumer Goods

Compensation Overview

$184k - $376kAnnually

+ Bonus + Equity

Expert

Seattle, WA, USA

Flexible working schedule to accommodate evening hours as needed.

Category
Engineering Management
Software Development Management
Required Skills
Agile
Communications
MySQL
Management
Git
Apache Kafka
AWS
Redis
Cassandra
Requirements
  • 12+ Years of experience in managing engineering or TPM teams and designing large-scale or complex technical initiatives on shared infrastructure platforms
  • 5+ Years in building and improving common platforms including AWS cloud products, CI/CD tooling (Github, Circle CI, JFrog, EKS), messaging (Kafka), and storage (Redis, Cassandra, Aurora, MySQL)
  • Experience leading and mentoring TPM’s
  • Flexible, agile and fast learner
  • Excellent cross-group collaboration, outstanding verbal and written communication
Responsibilities
  • Partner with the VP of infrastructure engineering to plan and execute program strategy
  • Strong functional & technical system design ability
  • Able to dive deep into existing platform limitations and to consider those findings when thinking through the big problems of scalability and reliability faced by users of Coupang’s infra platform.
  • Develop solutions to improve productivity & efficiency for Coupang’s tech org
  • Strong blend of technical, business, and program management experience that enables clear and consistent communication across teams, project execution and great customer reach.
  • Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.
  • Strong problem-solving skills, analytical capabilities, and attention to detail
  • Strong cultural change management experience
  • The team is based in both Seoul and US West coast (Seattle and Mountain View) so you’ll need to be flexible in your working schedule to accommodate evening hours as needed
  • Some travel (Once per quarter) to either Seoul, Mountain View or other office locations will be required.

Coupang operates as an e-commerce platform in South Korea, focusing on making shopping, dining, and daily living easier for its users. The platform caters to a wide audience, including individual consumers and small businesses, by providing a large variety of products and services. Coupang utilizes an extensive logistics network and advanced technology to ensure fast delivery, often within just a few hours. Its business model includes direct sales, commissions from third-party sellers, and subscription services like Rocket WOW, which offers special perks to members. What sets Coupang apart from its competitors is its strong emphasis on customer satisfaction and its ability to adapt to changing consumer needs. The company's goal is to enhance the online shopping experience and continue growing in the competitive e-commerce market.

Company Stage

IPO

Total Funding

$3.3B

Headquarters

Seattle, Washington

Founded

2010

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with ACI Worldwide Express enhances logistics for global sellers in Korea.
  • Appointment of Asha Sharma indicates a focus on integrating advanced AI technologies.
  • Recent investments show strong investor confidence in Coupang's growth potential.

What critics are saying

  • Increased competition from local and international e-commerce platforms threatens market share.
  • Legal battle with KFTC could result in financial penalties and reputational damage.
  • Rising labor costs in South Korea may impact operational expenses and pricing.

What makes Coupang unique

  • Coupang offers rapid delivery services, often within hours, leveraging advanced logistics.
  • The company provides a seamless online shopping experience with a vast product selection.
  • Coupang's Rocket WOW subscription service offers exclusive benefits, enhancing customer loyalty.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Parental Leave

Paid Holidays

401(k) Company Match

401(k) Retirement Plan

Employee Assistance Program (EAP) program

Pre-tax commuter benefits

MTV - [Free] Electric Car Charging Station

INACTIVE