Full-Time
Retail Service Specialist
Posted on 8/23/2025
O'Reilly Auto Parts
10,001+ employees
Automotive parts retailer with nationwide stores
No salary listed
Moody, AL, USA
In Person
 Retail (2) |
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- Strong communication skills
- Ability to obtain RSS Certification
- Lead store team members in providing excellent customer service to retail and professional customers.
- Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…).
- Ensure telephone is answered according to company policy.
- Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
- Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
- Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
- Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
- Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
- Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
- Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
- All other duties as assigned.
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts sells aftermarket automotive parts, tools, and accessories to both everyday drivers and professional mechanics through a network of over 6,100 stores. Customers purchase items in-person or online, supported by a distribution system that ensures parts are available for a wide variety of vehicle makes and models. The company distinguishes itself by balancing retail sales with a heavy focus on serving professional installers and jobbers through high service levels and consistent part quality. Its goal is to become the dominant supplier in the automotive aftermarket by providing the best combination of price and service to every customer.
Company Size
10,001+
Company Stage
IPO
Headquarters
Springfield, Illinois
Founded
1957
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Simplify's Take
What believers are saying
- Q2 2026 revenue hit $4.89 billion, up 9% year over year.
- Management raised 2026 comp guidance to 4%-6% and plans 225-235 openings.
- The reported $10 billion NAPA bid could add scale and route density.
What critics are saying
- EEOC sued June 23, 2026 over disability transfer denials in Belleville, Michigan.
- Washington settled pregnancy-accommodation claims for $5.6 million in March 2026.
- FTC rejection would strand O'Reilly after bidding war costs and leave AutoZone advantaged.
What makes O'Reilly Auto Parts unique
- 6,695 stores across North America give O'Reilly unmatched local parts availability.
- Q2 2026 professional comps rose 10%, proving repair-shop density matters.
- Colin Yankee joined July 13, 2026 to tighten inventory, distribution, and transportation.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Wellness Program
Tuition Reimbursement
Company News
O'Reilly Auto Parts to open in former David's Bridal space. TUPELO - The former David's Bridal store in The Shops at Barnes Crossing has a new tenant taking its spot. O'Reilly Auto Parts is opening in the location, said Alex Wilson, a broker with Flowood-based commercial real estate brokerage and management services company NAI UCR. When it opens, the location will be the third O'Reilly store in Tupelo. Wilson said O'Reilly is opening in what he described as "one the strongest retail corridors in North Mississippi" on North Gloster. * Get the latest local and national business news from Daily Journal Business Editor Dennis Seid in this exclusive Facebook group. "We had a number of different types of retailers interested following David's Bridal's nationwide closures, but the landlord saw O'Reilly as the best fit to back-fill the space," he said. Wilson also noted there are other properties up for grabs. "We still have a few other retail options available in Tupelo including the former Bed Bath & Beyond and Han's Beauty within the same center at Shops at Barnes Crossing, as well as the West Main Walmart shadow center, and a high-end former Tupelo Grillehouse restaurant space in Downtown Tupelo." He added that there have been discussions with several prospects on the spaces "but have not been able to get a deal across the finish line with any of them yet." The Shops at Barnes Crossing opened in 2005, with Bed Bath & Beyond as an anchor tenant of the nearly 75,000-square-foot retail center. BBB closed nationwide in 2023.
O'Reilly Automotive (NASDAQ: ORLY) names colin Yankee as new Supply Chain chief. 13 July 2026 11:01 AM PDT Summarize with AI You are reading a free article with opinions that may differ from the recommendation given by Kalkine in its paid research reports. Become a Kalkine member today to get access to its research reports, in-depth technical and fundamental research. Learn more Key Highlights * Yankee's annual base salary is set at $700,000, with an annual incentive target of 85% tied to company performance. * Yankee brings over 20 years of retail supply chain experience, including leadership roles at Tractor Supply and Target. * The move signals the company's focus on optimizing its supply chain operations amid evolving retail demands. The move signals the company's focus on optimizing its supply chain operations amid evolving retail demands. Supply Chain Leadership Shift Yankee will oversee all aspects of O'Reilly Automotive's supply chain, including inventory management, distribution, and transportation. His role becomes effective July 13, 2026, positioning him to drive efficiency in the company's logistics network. His background also includes supply chain roles at Neiman Marcus and Target, where he managed end-to-end operations. Compensation Package Details Yankee's annual base salary is $700,000, with an annual incentive target of 85% based on company performance. He will also receive a stock option award valued at 100% of his base salary, along with a hiring-related grant worth $500,000. The agreement ensures continuity in leadership transitions. Strategic Hiring Rationale The appointment reflects O'Reilly's commitment to enhancing its supply chain resilience. Yankee's expertise in omni-channel operations and global sourcing could support the company's growth initiatives. Industry Context Retailers are increasingly prioritizing supply chain efficiency to meet consumer demand. O'Reilly's move follows a broader trend of hiring seasoned executives to navigate logistical challenges. Stock and Market Implications Investors will monitor how Yankee's leadership impacts O'Reilly's operational performance. His compensation structure ties directly to company results, aligning his interests with shareholders. This article is for informational purposes only and does not constitute financial advice. Please consult a licensed financial adviser before making investment decisions. FAQs. Q: what is colin Yankee's salary at O'Reilly Automotive? A: Yankee's annual base salary is $700,000, with an annual incentive target of 85% tied to company performance. He also receives stock awards, including a $500,000 hiring grant. Q: How will Colin Yankee's appointment affect ORLY stock? A: Yankee's role focuses on supply chain optimization, which could improve operational efficiency. Investors may view the hire as a positive step for long-term growth, though short-term stock impact depends on broader market conditions. Q: what are colin Yankee's key responsibilities at O'Reilly Automotive? A: Yankee will oversee inventory management, distribution operations, and transportation. His leadership aims to enhance O'Reilly's supply chain resilience and support its retail expansion. Download Free Report - Explore 3 Stock Ideas & Industry Insights Unlock 3 stock ideas and key industry insights in its free report. This information is general in nature and does not consider your personal objectives, financial situation, or needs. It is not financial advice. All investments involve risk - consider independent advice before making any investment decisions. Disclaimer:
O'Reilly wants to buy NAPA Auto Parts, creating an aftermarket giant. O'Reilly Automotive Inc has placed a $10 billion bid to acquire Genuine Parts Company's automotive unit. Jul 7, at 6:00pm ET The breakdown. * O'Reilly Automotive Inc has placed a $10 billion bid to acquire Genuine Parts Company. * Genuine Parts Company owns Napa Auto Parts. * Genuine Parts Company wants to separate its auto parts unit and industrial operations by early next year. If you have ever worked on your car, you likely have stepped inside an auto parts store. But the landscape of offerings could soon change drastically if the company that owns O'Reilly's Auto Parts gets its way. According to a new Bloomberg report, citing "people familiar with the matter," O'Reilly Automotive Inc has placed a $10 billion bid to acquire Genuine Parts Company's aftermarket auto parts unit, which includes Napa Auto Parts. It's unclear whether Genuine Parts will accept the bid, keep the unit, or sell it to another bidder. Genuine Parts announced in February that it wanted to separate its auto parts unit and industrial operations into two publicly traded companies. At the time, Will Stengel, GP's CEO, said: 'Creating two focused, independent companies sharpens customer and market alignment, increases clarity and speed, simplifies operations and enables disciplined, business-specific investments to unlock long-term value.' What will O'Reilly Automotive Inc get? Genuine Parts' auto operations include more than 10,000 global locations, including in Australia, with over 6,000 Napa Auto Parts stores in the United States. The company's auto unit generated over $15 billion in sales in 2025, its 100th year in operation. It's unclear what O'Reilly Automotive Inc plans to do with the acquisition. Bloomberg's sources said an announcement could be made as soon as this summer, with Genuine Parts expected to split the businesses by early 2027. What do you think? The news boosted Genuine Parts' stock price, pushing it 13 percent higher while O'Reilly Automotive fell 2.6 percent. The volatility of the automotive industry has pushed investors to prefer companies with simpler portfolios, according to the publication. Motor1's Take: Less competition is never good for the consumer, and the last thing consumers need right now is fewer choices. This often leads to higher prices, lower-quality service, and frustrated owners. Business Moves Sponsored Content Top comments
Royal Properties brokers sale of former rite aid in Kingston, NY. July 1, 2026 Royal Properties, Inc. is pleased to announce the sale of 351 Flatbush Avenue in Kingston, New York to O'Reilly Auto Parts. The property consists of an 11,180 SF freestanding building situated on a 1.47 acre corner parcel at the highly visible intersection of Route 32 and Route 9W. The site features pylon signage, 41 parking spaces, and benefits from traffic counts exceeding 27,000 vehicles per day along Routes 32 and 9W. The location is surrounded by a strong mix of national retailers including Hannaford, Aldi, Target, The Home Depot, Planet Fitness, Marshalls, Kohl's, ShopRite, Starbucks, Barnes & Noble, Dick's Sporting Goods, Walgreens, and many others. "This transaction shows the continued demand for owner-operators to purchase properties in high value locations that also satisfy their operational requirements. 351 Flatbush Avenue in Kingston, NY presented O'Reilly with an excellent opportunity to enter the market," said Scott Meshil, Managing Director of Royal Properties, who represented the seller in this transaction. Venture Brokerage Group represented the buyer. For additional information, please contact Scott Meshil at 914-237-3400, Ext. 106 ([email protected]).
O'Reilly Auto Parts sued for disability discrimination at michigan facility. O'Reilly Auto Enterprises, LLC, doing business as O'Reilly Auto Parts, a national auto parts retailer operating more than 6,500 stores throughout the United States, Puerto Rico, Mexico and Canada, violated federal law by failing to reasonably accommodate a disabled employee... Meta. FocusEfforts.com is A privacy by design organization. Focusefforts do not store information on users, as their privacy is its priority. As a result, Focusefforts is proud to be COPPA, FERPA, HIPAA, GDPR, WCAG, 508 and of course, ADA compliant. These strict standards ensure that every industry, including government & public sector, healthcare, IT & security, education, banking & financial, consumer & retail, hospitality and more, can benefit from providing their users with the most powerful suite of integrated accessibility solutions available.