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Heywood Hospital

Non-profit community hospital providing acute care

Director of Surgical Services - Operating Room

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeGardner, MA, USA$124.8k - $160.7kIn-person

About the Job

Requirements

  • A Bachelor of Science in Nursing is required.
  • A current Massachusetts Registered Nurse license is required.
  • Four to five years of operating room experience and strong technical surgical skills are required.
  • Previous management experience, communication skills, interpersonal skills, and leadership attributes are required.
  • The role requires the physical ability to exert up to 20 pounds of force occasionally and/or up to 10 pounds frequently, and to reach and handle objects frequently.

Responsibilities

  • Develop, maintain, and evaluate patient and staff data collection systems and processes that support perioperative nursing and desired patient-centered outcomes.
  • Develop, monitor, and evaluate clinical and patient satisfaction initiatives, surgical performance indicators, nursing practice standards, and patient care outcomes.
  • Ensure sufficient flexibility and capacity to meet foreseeable surgical demand.
  • Participate in developing evidence-based organizational policies, procedures, and standards directing patient care and defining staff expectations.
  • Allocate resources according to budget expectations, benchmarking data, patient acuity systems, and surgical nursing standards of care.
  • Foster interdisciplinary collaboration in data analysis and decision-making, and facilitate perioperative services participation in identifying desired patient-centered outcomes.
  • Respond to patient, family, and staff concerns by developing resolution plans; collaborate with healthcare providers to develop and maintain best practices.
  • Conduct regular interdepartmental and departmental perioperative meetings, communicate effectively with patients, physicians, visitors, and staff, and resolve problems through established communication channels.
  • Develop and monitor departmental operating and capital budgets, monitor surgical expenditures and variances, analyze management reports and resource use, identify root causes of variances, and develop corrective action plans.
  • Use benchmarking and management data to improve performance, resource utilization, surgical supplies, overtime, and case turnover times; seek cost containment and surgical volume enhancement opportunities.
  • Evaluate staffing plans and utilization in accordance with state nurse practice requirements, professional standards, benchmarking data, and patient acuity.
  • Promote team cohesion, support diverse ideas and competencies, foster open communication, and support interdisciplinary committees and hospital-wide participation.
  • Assess staff performance in medication reconciliation and hand hygiene compliance, provide remediation or progressive discipline when indicated, and participate in infection-prevention compliance rounds as requested.
  • Provide constructive feedback, support, resources, coaching, and mentoring to develop staff skills; foster leadership growth and staff professional development.
  • Maintain physician satisfaction and open communication, analyze physician satisfaction data, act on suggestions to improve surgical performance or care quality, and engage physicians in enhancing and expanding surgical services.
  • Demonstrate nursing leadership and change-agent behavior, advocate for nursing, promote recruitment and retention, and represent the department internally and externally.
  • Promote quality initiatives and regulatory compliance; oversee performance indicators, participate in quality improvement initiatives, and develop a perioperative quality dashboard.
  • Ensure surgical-practice policies align with regulatory standards, assist with responses to regulatory deficiency statements, monitor plans of correction, and keep current on regulatory issues and trends.
  • Identify personal and staff learning needs, develop professional-development action plans, encourage professional organization participation, and engage staff in regular self-development appraisal.

Desired Qualifications

  • A master's degree is preferred.

About the Company

Heywood Hospital

Non-profit community hospital providing acute care

Heywood Hospital is a non-profit, community-owned acute care hospital in Gardner, Massachusetts, and part of the Heywood Healthcare system. It runs 134 beds and provides emergency, intensive care, orthopedics, maternity, inpatient and outpatient mental health, oncology, and advanced medical imaging through inpatient and outpatient services across its local network. It is governed by a local Board of Trustees and serves North Central Massachusetts and southern New Hampshire, with care delivered through a mix of hospital beds, clinics, and affiliated centers. Its goal is to maintain accessible, locally anchored healthcare with financial stability and local decision-making, following its 2023 Chapter 11 restructuring and 2024 re-emergence as a stand-alone entity under CEO Rozanna Penney.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Gardner, MA
Founded
1907

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