Automotive Technician - Mid-Level

Job Description

Ready to Trade the Chaos for Career Clarity?!
We’re hiring mid-level (level 2) Automotive Technicians ready to step out of the retail grind and into a corporate role that values your expertise.

• Defined hours — no late nights, weekends, or unpredictable shifts
• Career growth with training, advancement, and long-term stability
• Consistent pay, full benefits, and perks that respect your time and talent

If you're looking for a role that treats you like a professional—not just a wrench—let’s talk!!

Job Description

Support media events for new model releases and vehicle related technical assistance for product quality, engineering, or technical support. Investigate inspection and installation of warranty and test parts by test driving vehicles. 

What Your Day-to- Day Responsibilities Include: 

• Validate current LTS times for labor time guides and support LTS Engineering Technicians. Including self-documenting (written and video recording) of findings.  

• Assist Product and Accessory Quality Engineers in performing Labor Time Study (LTS) for labor time guides, including self-documentation of the LTS.  

• Assist in development and communication of repair solutions to Client Quality and Service Engineering Department and Tech line Assistance Center (“TAC”). 

• Perform complex repairs and maintenance of fleet vehicles, service department test vehicles, and new model prototypes. 

• Provide technical support for all related vehicle quality improvement activities. 

• Order required parts for Engineering/fleet vehicles needing repairs and shop supplies as needed.  

• Investigate, inspection and installation of warranty and test parts for engineering investigation – Stating & dynamic evaluations as needed. 

• Create and maintain Repair Order (“RO”) for documentation for any work done to vehicles. 

• Determine service repairs needed, vehicle records and maintain up-to-date knowledge about recalls, service campaigns, and warranty part repairs. 

• Review and document any findings in Technical Service Bulletin (TSB) to provide feedback to the Engineering group.  

• Provide technical support for Engineering and PR department activities as necessary, e.g., preparing/reworking vehicles and participation in PR media introduction activities. 

• Prepare vehicles for other specific departmental uses (e.g., VIP, marketing, media, and special events). 

• Supervise preparation of vehicles for other specific departmental uses (e.g., marketing, media, and special events). 

• Monitors the day-to-day performance and training of each Technician, provides feedback on performance and manages any underperformance. Relays information to Client Project Manager. 

• Crosstrain and supervise other Engineering Technicians to ensure high quality standards are being met as provided by Client Project Manager.   

• Follow and promote high standards of safety, cleanliness, and organization 

• Able to manage multiple tasks in a fast-paced environment.  

• Perform detailed daily record keeping and reporting. 

• Perform other related duties as assigned by MSX and Client Project Manager. 

• Travel may be required.

Qualifications

• Five (5) to fifteen (15) years’ experience at an automotive dealership or repair facility as a bumper-to-bumper technician, or similar comparable role. 

• Extensive ability to analyze, diagnose and repair vehicles. 

• Ability to handle various tools, service equipment. and advanced diagnostic tools. 

• Microsoft Office 365 proficiency. 

• Strong written and oral communication skills. 

• Dealer Management System (“DMS”) experience a plus. 

• Analytical and problem-solving skills.