Full-Time
Field Technician
Autonomous service robots for hospitality, healthcare, and commercial
Junior, Mid, Senior
Toronto, ON, Canada
- You're excited about robotics, artificial intelligence, machine learning, and willing to learn
- You're familiar with hardware assembly and disassembly. (Tool kit with basic hand tools will be provided)
- You have experience building and/or modifying computer hardware and small electronics. (proprietary training will be provided)
- You're an excellent communicator and comfortable collaborating and receiving instruction on platforms such as Slack, Google Meet/Hangouts, etc
- You're presentable and comfortable speaking to clients from Fortune 100 & 500 companies
- You love providing great customer service
- Learn our robot hardware inside and out to be comfortable servicing and maintaining our machines. (we'll provide the paid training)
- Communicate with both technical and non-technical teammates with field repairs and projects
- Ensure hardware failures on our robots are addressed and resolved within a safe and timely manner
- Occasionally assist with field operation projects and new robot deployments
- Be dispatched to client sites within your area to resolve hardware failures 1-3 times a month (potentially more)
- Report to a Project Manager for tasking, scheduling and support
- Experience with robotics
- Experience with Motion Control Sensing/PCBA Level troubleshooting
- Experience working in a fast-paced startup environment
- Associate degree or higher
Relay Robotics, Inc. is a pioneering robotics company that provides autonomous service robots to supplement staff in hospitality, healthcare, and commercial real estate sectors, offering a unique competitive advantage with its contact-free, efficient, and reliable service. With a portfolio of 10 U.S. patents and over 1,000,000 successful deliveries worldwide, the company's robots, available via subscription or RaaS, are deployed in renowned institutions like Marriott, Hilton, and Georgetown Hospital, enhancing operational efficiency and customer satisfaction. The company's Rapid-Install™ feature allows for quick robot activation, while its customization options enable businesses to align the robots with their brand, demonstrating Relay Robotics' commitment to technical innovation and industry leadership.
Company Stage
Series A
Total Funding
$44M
Headquarters
Campbell, California
Founded
2013