Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Part-timeLakeport, CA, USA$30.60 - $42.84 /hrIn-person

About the Job

Requirements

A high school diploma or General Education Diploma (GED) is required.
Graduation from a Medical Assistant program is required; the diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship is required.
Basic Life Support Healthcare Provider certification is required.
One year of recent relevant experience is required.
General knowledge of medical procedures, views, and equipment is required.
A basic understanding of human anatomy, physiology, pathology, and medical terminology is required.
Competency and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for examinations, and administering injections, are required.
The ability to interpret written, oral, diagrammatic, or schedule-based data and instructions is required.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people, are required.
Time management and organizational skills, including prioritizing assignments and working within standardized operating procedures and scientific methods to achieve objectives and meet deadlines, are required.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records, is required.
The ability to prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines is required.
The ability to work independently and as part of a team while accomplishing multiple tasks in an environment with interruptions is required.
The ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options is required.
The ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives is required.

Responsibilities

Prepare and escort patients to examination rooms, managing rooming and patient flow.
Obtain appropriate identification and medical information from patients and/or their family or support team to provide clinical support and patient care.
Perform vital signs and tests, and collect and prepare specimens according to clinician orders.
Support physicians and the patient care team during medical procedures and examinations by preparing the appropriate room, equipment, instruments, and supplies.
Administer treatments, injections, and skin tests, and collect patient specimens as directed by a physician.
Maintain equipment and understand procedures and treatments performed by clinicians.
Mentor and foster a constructive learning environment to help students and new medical assistants build confidence in their skills, knowledge, and abilities.
Answer phones and relay messages as appropriate; retrieve, enter, update, and transcribe patient data in the electronic health record system; review and revise patient appointments.
Prepare and complete accurate patient-care documentation, including healthcare activities, medication administration, and communication with patients.
Complete routine and priority tasks within established departmental time frames.
Maintain a clean, neat, and safe working environment, including cleaning and disinfecting equipment and examination rooms after each visit.
Inspect and calibrate equipment for proper operation, record quality control results, and report malfunctions to the supervisor.
Maintain the strictest confidentiality of patient protected health information and protect it from accidental, intentional, or inappropriate disclosure.
Perform quality care in compliance with department standards, policies, procedures, and local, state, and federal regulatory agencies to maintain patient privacy and care.
Prepare, administer, and document medications and treatments in accordance with state and federal regulations.

We are so glad you are interested in joining Sutter Health!

Organization:

SLH-Sutter Lakeside Hospital

Position Overview:

Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

MEDICAL SERVICES
• Manages rooming and patient flow by preparing and escorting patients to examination rooms.
• Provides clinical support and patient care by obtaining appropriate identification and medical information from the patient and/or their family/support team.
• Performs vital signs, tests and collects/prepares specimens according to clinician orders.
• Supports physicians and patient care team to perform medical procedures and patient examinations by preparing the room, equipment, instruments and/or supplies appropriate for the exam/procedure.
• Administers treatments, injections, and skin tests, and collects patient specimens as directed by a physician.
• Maintains equipment and understands procedures and treatments performed by clinicians.
• Mentors and fosters a constructive learning environment that helps students and new medical assistants build confidence in their skills, knowledge, and abilities.

CLERICAL
• Performs general clerical tasks: answers phones and relates messages as appropriate; retrieves, enters, updates and transcribes patient data in the electronic health record system (eHR); reviews and revises patient appointments.
• Prepares and completes accurate documentation related to patient care, including healthcare activities, administration of medications and communication with patients.
• Ensures that routine and priority tasks are completed within established departmental time frames.

SAFETY
• Maintains a clean, neat, and safe working environment, including cleaning and disinfecting equipment and exams rooms after each visit.
• Inspects and calibrates equipment accordingly for proper operation and records the quality control (QC) results, reporting any malfunctions to the supervisor.

COMPLIANCE
• Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
• Performs quality care in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of patient privacy and care.
• Prepares, administers, and documents medications and treatments in accordance with state and federal regulations.

EDUCATION:

HS Diploma: High School Diploma or General Education Diploma (GED)

Other: Graduate of a Medical Assistant program (Must present diploma within 90 days)

Completion of Medical Assistant externship (160 hours)

CERTIFICATION & LICENSURE:

BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:

General knowledge of various medical procedures, views, and equipment.

Basic understanding of human anatomy, physiology, pathology, and medical terminology.

Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections.

Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.

Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.

General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR).

Ability to
-prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
-work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
-identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
-build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirement

Job Shift:

Days

Schedule:

Per Diem/Casual

Shift Hours:

Days of the Week:

Variable

Weekend Requirements:

Saturday

Benefits:

Unions:

Position Status:

Non-Exempt

Weekly Hours:

Employee Status:

Per Diem/Casual

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $30.60 to $42.84 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

About the Company

Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Sutter Health is a not-for-profit, integrated healthcare network serving Northern California. It operates a broad system of medical facilities—including hospitals, outpatient centers, and research institutes—to provide care for everything from routine checkups to complex surgeries. The network uses digital health tools and conducts clinical research to improve patient outcomes, and it reinvests earnings back into community health initiatives, medical research, and facility improvements. Revenue comes from patient services, insurance reimbursements, and government health programs. Its goal is to deliver high-quality, patient-centered care while expanding preventive care and wellness programs to improve long-term community health.

Company size: 10,001+
Company stage: Grant
Total funding: $4.2M
Headquarters: Sacramento, CA
Founded: 1981

Recently Posted Jobs

Explore more opportunities at Sutter Health

See more jobs