Field Account Success Manager
Mid Atlantic
Updated on 3/20/2024
Cars Commerce

1,001-5,000 employees

Data & Analytics

Company Stage

N/A

Total Funding

N/A

Founded

1998

Headquarters

Chicago, Illinois

Locations
Washington, DC, USA • Jackson Township, NJ, USA • Philadelphia, PA...
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
Marketing
CategoriesNew
Customer Success & Support
Customer Success
Customer Support
Requirements
  • At least 3-5 years of experience preparing and leading presentations with dealer customers
  • Deep proficiency and skills with automotive industry digital marketing measurement systems including Google Analytics, Clarivoy, Vista Dash, etc.
  • Deep understanding of the competitive landscape for Cars Commerce offerings
  • Excellent organizational, interpersonal, and communication (written and verbal) skills.
  • Excellent planning and solutions selling experience
  • Motivated and comfortable working remotely in a home office as well as from the road/field
  • Ability to conduct in-depth presentations (internally and externally) that highlight key benefits, return on investment, and the value of our solution and services
  • Proven ability to identify and close sales opportunities
  • Demonstrated consistent quota attainment with a continuous desire to win
  • Experience in automotive, digital marketplace, or ad agency space is ideal
  • Strong business acumen
  • Exceptional time management skills with the ability to handle multiple projects simultaneously
  • Ability to work in a fast-paced environment while solving problems quickly and creatively
  • Self-motivated with an ability to work both independently and as a productive member of a team
  • Ability to learn quickly and adapt to change
  • Ability to interact with internal employees and dealer customers via phone, email, zoom, and in-person
  • Proficient in G-Suite, Salesforce, Slack, and Excel
  • Ability to travel (driving/flights) at least 50% of the time within your assigned territory
Responsibilities
  • Travel to and engage with at-risk clients in-person at dealerships in your region
  • Work in partnership with Account Executives, Performance Managers, and Business Development Executives to craft and deliver compelling presentations
  • Become the expert and authority on the health of all accounts across your region
  • Equip colleagues in your region to use your work, multiplying and amplifying the impact of your methods
  • Assist customers with dealer systems configurations that help them to better see and understand the value of your solutions
  • Work closely with the entire Customer Growth & Retention Team to help organize and develop programs to support the strategic direction of Cars Commerce growth & retention effort