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All Accor

Global hotel management, franchising, loyalty program

Relief Assistant Manager - Duty Manager

Hotel Guest ServicesPosted on Nov 10
Full-timeAdelaide SA, AustraliaNo salary listedIn-person

About the Job

Requirements

  • Proven experience in hotel front office as an Assistant Manager, Duty Manager, or Team Leader.
  • Skills in Opera Cloud or a similar property management system, Microsoft Word, and Outlook.
  • Current and valid First Aid and CPR certification.
  • A valid RP Badge and Responsible Service of Alcohol accreditation in South Australia.
  • Flexibility to work early mornings, late nights, overnight shifts, weekends, and public holidays as business demands.

Responsibilities

  • Lead the guest journey from check-in to check-out.
  • Respond to guest feedback and resolve service issues.
  • Coach, support, and energize the team on each shift.
  • Maintain safety and security.
  • Promote guest loyalty and ensure members feel valued.
  • Work across departments to support hotel operations.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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