R1 RCM

Technology-driven revenue cycle management for providers

Lead Staff Engineer - IT

System AdministrationConfirmed live in the last 24 hours

Full-timeNo salary listedIn-person

About the Job

Requirements

At least 8 to 14 years of directly related experience supporting SCCM operations and engineering.
Eight to fourteen years of IT professional experience with System Center Configuration Manager (SCCM).
Proven experience as an SCCM Engineer or similar role, including handling large and complex infrastructure with over 5,000 client servers.
Experience with Microsoft System Center Configuration Manager (MS SCCM).
Vulnerability mitigation skills.
Windows operating system troubleshooting and experience with Windows Server 2016, 2019, or 2022.
Advanced troubleshooting skills and the ability to diagnose complex issues.
Experience with patch management, software updates and deployment, and operating system management.
Expertise in automation and PowerShell.

Responsibilities

Monitor and maintain the health and performance of the SCCM infrastructure.
Ensure proper configuration; design and implement SCCM infrastructure, including boundary groups, site server roles, and distribution points.
Troubleshoot SCCM-related issues and implement solutions.
Ensure high compliance rates for software distribution and workstation patching.
Use PowerShell scripting and other automation tools to streamline tasks, and develop and implement automated solutions for recurring issues.
Ensure compliance with security standards and best practices; implement and manage security configurations.
Generate custom reports using SCCM reporting tools and document processes, procedures, and troubleshooting steps.
Identify, plan, and drive maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure the quality, integrity, and availability of IT services.
Perform third-party update configuration and management.
Create custom reports and run deployment reports in System Center Configuration Manager.
Provide support and in-depth troubleshooting for SCCM issues, including software deployments, automated builds, and patch management.
Ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
Participate in service delivery processes, including incident, request, and problem management.
Work on assigned incidents, problems, changes, and projects.
Fix vulnerabilities reported by security teams in a timely and effective manner, including operating system, software, or patching gaps.

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

The Senior (L2-L3) SCCM Administrator would need to have at least 8 to 14 years of directly related experience supporting SCCM operations and engineering. SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. This role is critical to the core infrastructure services team, requiring a highly effective individual with strong technical skills who is excited by working in a multi-platform environment and who can drive operational excellence.

Technical Skill:

Microsoft System Center Configuration Manager (MS SCCM).
Vulnerability mitigation Skills.
Windows OS Troubleshooting, Windows Server 2016, 2019, or 2022.
Advanced troubleshooting skills and ability to diagnose complex issues.
Patch Management, Software update & Deployment. OS Management
Expertise on Automation and PowerShell.

Role & Responsibilities

8-14 years IT professional experience with System Center Configuration Manager (SCCM).
Proven experience as an SCCM Engineer or similar role, Able to handle large and complex infrastructure over 5000 client servers.
Monitoring and maintaining the health and performance of the SCCM infrastructure.
Ensuring proper configuration Design and implement SCCM infrastructure, including boundary groups, site server roles, and distribution points.
Troubleshooting SCCM-related issues and implementing solutions.
Ensuring high compliance rates for software distribution and workstation patching.
Using PowerShell scripting and other automation tools to streamline tasks. Developing and implementing automated solutions for recurring issues.
Ensuring compliance with security standards and best practices. Implementing and managing security configurations.
Generating custom reports using SCCM reporting tools. Documenting processes, procedures, and troubleshooting steps.
Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services.
Perform 3rd party update configuration and management.
Create custom reports in Systems Center Configuration Manager, Run deployment reports in System Center Configuration Manager.
Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds, patch management).
Ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
Take part in service delivery processes including Incident management, Request management and Problem management.
Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services
Work on assigned incidents, problems, changes, and projects.
Effectively and timely fixing Vulnerabilities reported by security teams in manner of OS, Software or patching gap.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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About the Company

R1 RCM

Technology-driven revenue cycle management for providers

R1 RCM provides revenue cycle management solutions for healthcare providers, helping hospitals, health systems, and physician groups manage patient service revenue. Its products cover front-end, middle, and back-end processes—from registration and scheduling to coding, billing, collections, and denials management—using automation to streamline workflows. The company differentiates itself by offering end-to-end RCM services under long-term contracts with performance-based incentives, acting as a single vendor for multiple revenue-cycle needs and leveraging data-driven insights. Its goal is to cut administrative waste, improve financial performance, and enhance the patient experience so providers can focus more on patient care.

Company size: 10,001+
Company stage: IPO
Headquarters: Murray, UT
Founded: 2003

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