Full-Time

Ambulance Care Assistant

Updated on 9/4/2026

EMED Group

EMED Group

201-500 employees

Specialist NHS patient transport and logistics

Compensation Overview

£12.71/hr

Crewe, UK

In Person

Category
Medical, Clinical & Veterinary (1)

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Requirements
  • Hold a full United Kingdom manual driving licence with fewer than six penalty points.
  • Be committed to patient care.
  • Have effective communication skills and experience communicating with others in emotional circumstances.
  • Be a calm, considerate, and careful driver.
  • Be physically fit for patient handling and moving.
  • Pass an Enhanced Disclosure and Barring Service check, funded by the company.
  • Be familiar with the local and surrounding area.
Responsibilities
  • Transport elderly, sick, and vulnerable service users to and from medical appointments and between healthcare facilities.
  • Assist with transporting end-of-life service users while maintaining a high level of empathy.
  • Build rapport by communicating effectively with patients and their relatives or friends.
  • Lift, secure, and help service users in and out of the ambulance.
  • Hand over patients to appropriate staff at treatment centres or hospitals, or to family and friends at their homes.
  • Transfer patients between beds, stretchers, chairs, and similar equipment in and out of hospitals and during medical or commercial flights.
  • Assist service users with challenging behaviour or mental health illnesses.
  • Keep the ambulance safe, clean, and tidy.
Desired Qualifications
  • Have a natural flair for teamwork and collaboration.

EMED Group provides contracted transport and care services for the NHS, local authorities, and other healthcare organizations across the UK. It operates four divisions—Patient Care (non-emergency patient transport), Safe Care (mental health and secure transport), Community Care (support for communities and local authorities), and Courier Services (pathology samples and medical couriers)—to move patients, support hospital appointments, and ship pathology specimens. The company leverages the merged scale of E-zec Medical Transport Services and ERS Medical, with over 2,500 employees and 50+ sites, to offer integrated healthcare logistics at national scale. Its goal is to be the UK’s leading provider of specialist healthcare transport and logistics by combining operational expertise, broader geographic reach, and higher capacity, backed by Cairngorm Capital.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Leeds, United Kingdom

Founded

N/A

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Simplify Jobs

Simplify's Take

What believers are saying

  • EMED won Lancashire and South Cumbria patient transport starting 1 April 2026.
  • BNSSG chose EMED for a five-year planned NEPTS contract worth about £38.4 million.
  • Surrey County Council awarded EMED a £48 million client-assisted passenger transport contract in June 2026.

What critics are saying

  • BAEMS entered administration in May 2026, exposing EMED to distressed acquisitions and integration strain.
  • Bristol services were linked to an unpaid tax bill, highlighting fragile local supplier economics.
  • NHS transport contracts are rebid regularly; losing Sussex or Lancashire work would crush margins.

What makes EMED Group unique

  • EMED Group controls NHS patient transport, secure transport, courier, and community care divisions.
  • The 2023 merger united E-zec and ERS into the UK's largest specialist transport provider.
  • Its national depot footprint and 2,500-plus staff support complex, multi-region service delivery.

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Benefits

Life Insurance

Mental Health Support

Wellness Program

Blue Light Card

Paid Vacation

Dental Insurance

Vision Insurance

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

3%

2 year growth

3%
Yahoo Finance
May 25th, 2026
'Business as usual' for ambulance company after sale

BAEMS has been bought by EMED Group, a private health and care partner to the NHS.