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Operationary

Litigation Paralegal - Personal Injury

Legal Counsel & Legal SupportPosted on Nov 10
Full-timeFayetteville, AR, USAIn-person

About the Job

Requirements

  • At least 3 years of experience in case management, personal injury, paralegal work, or a related legal support role.
  • Strong organizational skills and the ability to manage multiple active cases at different stages.
  • Strong written and verbal communication skills.
  • Confidence working with case management software, document management systems, and Microsoft Office.
  • The ability to work independently, prioritize competing responsibilities, and follow through on commitments.
  • Empathy, patience, and professionalism when working with clients.
  • Strong attention to detail and a proactive approach to problem-solving.

Responsibilities

  • Serve as a primary point of contact for clients, keeping them informed about case progress.
  • Build trusting relationships with clients navigating stressful or unfamiliar situations.
  • Respond to client questions, provide updates, and explain what to expect throughout the process.
  • Coordinate communication between clients, attorneys, medical providers, insurance adjusters, and other involved parties.
  • Open, organize, and maintain accurate case files and supporting documentation.
  • Track case progress, medical treatment, outstanding records, and important deadlines.
  • Collect and review medical records, bills, treatment summaries, and other case-related materials.
  • Coordinate with healthcare providers and insurers to obtain necessary records and authorizations.
  • Identify outstanding items, follow up proactively, and help prevent unnecessary delays.
  • Draft correspondence, demand letters, settlement summaries, and other documents for attorney review.
  • Assist attorneys with preparing cases for settlement negotiations or litigation.
  • Organize exhibits, records, and supporting materials when cases move into litigation.
  • Monitor deadlines, including statutes of limitations, discovery schedules, and court dates.
  • Communicate with opposing counsel, insurance representatives, and other third parties as directed by attorneys.
  • Maintain confidentiality, exercise sound judgment, and uphold professional, compassionate client service.

Desired Qualifications

  • Previous experience working specifically with personal injury cases.
  • Familiarity with insurance claims, medical billing, and treatment documentation.
  • Experience supporting personal injury litigation, including discovery, depositions, or trial preparation.
  • Knowledge of Arkansas personal injury law and court procedures.
  • A paralegal certification or degree in legal studies.

About the Company

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