Full-Time

Ambulatory Care Assistant

Podiatry

WVU Medicine

WVU Medicine

Academic health system

No salary listed

Morgantown, WV, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
Inventory Management
Patient Care
Basic Life Support (BLS)

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Requirements
  • A high school diploma or equivalent is required.
  • Completion of a Medical Assistant Program or Med Ed Program, or one year of clinical experience, is required.
  • Basic Life Support certification must be obtained within 30 days of hire.
  • A state criminal background check and federal background check, if applicable, are required for regulated areas.
  • The ability to lift or carry materials and equipment weighing 40 or more pounds is required.
  • The ability to position or lift patients and stand or walk for 4 to 12 hours per day is required.
  • The ability to work in a normal clinical outpatient environment and respond quickly to varying demands from providers and patients is required.
  • The role requires working with biohazards and communicable diseases.
Responsibilities
  • Perform duties related to patient care and treatment as directed by attending providers in an outpatient clinic setting.
  • Provide clerical and clinical support to medical staff in the assigned unit.
  • Support medical staff in meeting patient needs and ensuring efficient operation of the outpatient unit.
  • Assist providers with requisitions and forms for patient examinations or testing and help patients and providers with medical office visits.
  • Administer prescribed medication under the supervision of an attending provider.
  • Perform qualitative and quantitative tests and examinations of specimens.
  • Obtain and document patient specimens as ordered.
  • Document and report test results to the medical provider.
  • Perform assigned or ordered point-of-care tests after training and skills testing, and maintain quality-control testing and logs.
  • Schedule ancillary, diagnostic, and therapeutic testing as needed.
  • Act as a chaperone during medical examinations.
  • Ensure medical records and test results are available for visits, including records from referring physicians, and review records for order and completeness.
  • Monitor the nurse call system and relay telephone information to appropriate staff.
  • Provide information and assistance to patients, families, and visitors as instructed by the physician.
  • Participate in the Quality Assurance Program.
  • Generate required patient charge data according to outpatient procedures.
  • Maintain inventory of supplies and equipment for patient-care needs, prepare orders, and report supply needs to the supervisor.
  • Demonstrate knowledge of the use and care of printers, embossers, computers, and other assigned equipment.
  • Maintain inventory and equipment on the assigned outpatient unit.
  • Schedule and coordinate new and return appointments using a computerized system according to outpatient clinic policies and procedures.
  • Assure patient registration, collect identification and billing information, enter data into the computer, obtain charts and fee sheets, and obtain release-of-information and treatment-consent signatures.
  • Assist the Registration Specialist with money deposits and late-night coverage.
  • Assist the Manager or Supervisor with unit correspondence using computer software.
  • Process and mail letters to patients.
Desired Qualifications
  • Registration or certification as a medical assistant is preferred.
  • One year of experience as a medical assistant or in patient care is preferred.

WVUMedicine is an academic health system serving West Virginia and the surrounding region. The system operates hospitals, clinics, specialty programs, emergency care, research, and medical education through an integrated network. It serves patients, families, referring clinicians, students, researchers, and regional communities. Its operating model centers on clinical care, hospital operations, ambulatory services, education, research, and shared system support. Teams work across nursing, physicians, allied health, research, technology, facilities, administration, and patient services. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

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