Systems and Application Administrator
No salary listed
Mid, Senior
Bachelor's
Exton, PA, USA
In Person
IT OperationsSystem Administration, Enterprise Applications
About the job
Requirements
- A bachelor's degree in Information Technology or Computer Science, or equivalent experience.
- Four to seven years of experience administering enterprise infrastructure and business systems.
- Experience administering Windows Server and Linux.
- Experience with VMware or similar virtualization platforms.
- Experience administering Microsoft 365 services.
- Experience supporting business-critical applications.
- Working knowledge of networking, storage, backup, and cybersecurity concepts.
- Experience with scripting and automation tools such as PowerShell, Bash, or Python.
- Strong troubleshooting, analytical, and communication skills.
- Ability to manage multiple priorities and work independently.
Responsibilities
- Administer and maintain Windows and Linux server environments.
- Support virtualization platforms and associated infrastructure.
- Assist with storage, backup, disaster recovery, and business continuity solutions.
- Monitor system performance, capacity, and availability to ensure operational stability.
- Perform system patching, upgrades, and lifecycle management activities.
- Manage identity and access controls, including Active Directory and related services.
- Support cloud-based infrastructure and SaaS platforms.
- Participate in infrastructure projects and technology deployments.
- Serve as a technical resource for internally developed and third-party business applications.
- Troubleshoot application, integration, and performance issues.
- Coordinate incident resolution with software developers, vendors, and business stakeholders.
- Participate in application deployment, testing, and change management activities.
- Create and maintain application support documentation and procedures.
- Identify opportunities for process improvement and application optimization.
- Assist in supporting application integrations and data workflows between business systems.
- Support cybersecurity initiatives, vulnerability remediation, and security best practices.
- Assist with audit, compliance, and documentation requirements.
- Participate in incident response and root cause analysis activities.
- Ensure systems adhere to organizational security standards and policies.
- Provide technical support and escalation assistance for complex issues.
- Participate in on-call support rotations as required.
- Develop and maintain automation scripts and administrative tools.
- Coordinate with technology vendors and support providers.
- Document system configurations, procedures, and operational standards.
- Collaborate with business units to understand and support operational requirements.
Desired Qualifications
- Experience supporting internally developed business applications.
- Experience with Azure and/or AWS cloud services.
- Experience with enterprise backup, monitoring, and logging platforms.
- Experience supporting ERP platforms, payment processing solutions, or application integrations.
- Relevant technical certifications such as Microsoft, VMware, Azure, AWS, Linux, or Security+.
About the company
J.W. Pepper & Son is a retailer and distributor specializing in printed and digital sheet music. The company supplies music, scores, recordings, and teaching resources for ensembles, schools, churches, performers, and educators. It serves music directors, teachers, performers, schools, churches, and community ensembles. Its operating model centers on catalog, licensing, e-commerce, warehouse, editorial, and customer-service operations serving music buyers. Teams work across music curation, licensing, merchandising, e-commerce, fulfillment, sales, technology, and support.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
West Whiteland Township, Pennsylvania
Founded
1876
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Simplify's Take
What believers are saying
- MuseClass adds point-of-purchase upsell revenue on selected Hal Leonard titles in 2026.
- Pepper appointed Tim Keeney, Craig Sternberg, Steven Steward, and John Payton in April 2026.
- 2026-27 catalogs and interactive digital catalogs keep Pepper embedded in educator workflows.
What critics are saying
- MuseClass and Hal Leonard can bypass Pepper if schools buy direct in 2026.
- Kathy Fernandes retires October 2026, and leadership turnover hits sales execution.
- Glassdoor reports layoffs and an efficiency consultant, signaling cost pressure and morale damage.
What makes J.W. Pepper & Son unique
- J.W. Pepper controls 1.5 million titles across print and digital formats in 2026.
- Its ePrint platform, launched in 2000, gives it longstanding digital music infrastructure.
- The 150-year-old brand anchors school, church, and ensemble distribution relationships.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Holidays
- Paid Vacation