Manager of Psychiatric Assessment
St. Charles Health System
Manager of Psychiatric Assessment
St. Charles Health System
Regional health system operating four hospitals
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Manager of Psychiatric Assessment
REPORTS TO POSITION: Director of Behavioral Health
DEPARTMENT: Behavioral Health
DATE LAST REVIEWED: November 2024
OUR VISION: Creating America’s healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Inpatient Behavioral Health Departments provide specialized care within the hospital setting including: psychiatric assessment and consult, emergency psychiatric care, and inpatient psychiatric treatment. Inpatient Behavioral Health includes the Psychiatric Assessment Team (PAT), Psychiatric Emergency Services (PES), and Sage View Psychiatric Unit.
POSITION OVERVIEW: The Manager of Psychiatric Assessment manages the delivery of professional services for PAT This position is responsible for the overall planning, budgeting, staffing, performance, and operation of the departments in conjunction with the director as well as performance and annual review of direct reports. The position requires travel between all four hospital campuses. This position has department on-call responsibilities. This position will directly supervise assigned caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control.
Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals.
Monitors and ensures all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals.
Supports professional growth opportunities to caregivers by providing clinical supervision.
Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate.
Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean principles, concepts, and tools.
Creates a healing environment that supports all aspects of care, respects the wholeness of the individual, and demonstrates therapeutic presence through attitudes and behaviors that enhance the care experience for patients and caregivers.
Facilitate the growth and development of a culturally competent team in the provision of appropriate care to patients and family members who belong to diverse cultural backgrounds.
Supports the vision, mission, and values of the organization in all respects.
Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Travels to St. Charles Redmond, St. Charles Madras, and St. Charles Prineville.
Participates in the Behavioral Health Administrative call rotation.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: Masters or doctorate degree in social services, counseling, behavioral health or psychology.
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION
Required: State licensure for Behavioral Health care (PhD, LMFT, LPC, LCSW) within three (3) years. Valid driver’s license and the ability to meet SCHS driving requirements.
AHA Basic Life Support for Healthcare Provider Certification
Preferred: N/A
EXPERIENCE
Required: 5 years behavioral health experience. 1 year of leadership experience.
Preferred: Leadership experience in emergency, crisis, or inpatient behavioral health setting
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
General:
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees
Strong team working and collaborative skills
Ability to effectively reach consensus with a diverse population with differing needs.
Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results.
Ability to multi-task and work independently
Attention to detail
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions
Strong analytical, problem solving and decision making skills
Demonstrated ability and experience in computer applications, use of electronic medical record keeping systems and MS Office
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, keyboard operation.
Occasionally (25%): Standing, walking, bending, stooping/kneeling/crouching, climbing stairs, reaching overhead, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle, ability to hear whispered speech level.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 11-50 pounds.
Exposure to Elemental Factors
Occasionally (25%): Chemical solution for Laboratory Caregivers.
Rarely (10%): Wet/slippery area.
Never (0%): Heat, cold, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
Risk for Exposure to BBP
Schedule Weekly Hours:
40Caregiver Type:
RegularShift:
First Shift (United States of America)Is Exempt Position?
YesJob Family:
MANAGERScheduled Days of the Week:
Shift Start & End Time:
Regional health system operating four hospitals
St. Charles Health System operates four hospitals and employs over 220 medical providers to deliver medical care in Central Oregon. It offers a full range of health services—from routine treatments to specialized care—through its hospitals and clinics. Patients receive care across inpatient stays, outpatient procedures, and community health programs managed by the system. Revenue comes from charging for patient care services, and the organization funds ongoing operations plus capital projects to expand and upgrade facilities. Its edge over competitors comes from being the largest regional health care system in Central Oregon with an integrated network of hospitals and clinicians, enabling coordinated care across multiple sites. The goal is to improve community health and work toward America’s healthiest community by expanding access to care and partnering with local organizations.
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