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Expeditors

Global logistics and freight forwarding services

Accounts Receivable Operations Specialist

Accounts Payable/ReceivablePosted on Nov 12
Full-timeHawthorne, CA, USA$20 - $30 /hr

About the Job

Requirements

  • A high school degree or equivalent is required.
  • Successful candidates must pass a background check.
  • Must be legally authorized to work in the United States.
  • Must not require future sponsorship for an employment visa.
  • Fluent English, both written and verbal, is required.
  • Must be able to work overtime in support of department needs.
  • Must be able to commute to Hawthorne, California.
  • Comfort with numbers and basic mathematical skills is required.
  • Comfort working in a professional business environment is required.
  • Good computer skills, including Word, Excel, and familiarity with PowerPoint, are desired.
  • Ability to multitask and prioritize throughout the workday while remaining focused and organized is desired.
  • Proactive thinking and action are desired.
  • Strong organizational skills are desired.
  • Analytical ability and strong attention to detail are desired.
  • Effective interpersonal skills, including listening, comprehension, and clear, concise communication to obtain positive results, are desired.
  • Ability to work independently and collaboratively in a team environment is desired.
  • Willingness to assist with last-minute projects or help team members is desired.
  • Strong written, verbal, and interpersonal communication skills are desired.
  • A demonstrated strong work ethic and reliability are desired.

Responsibilities

  • Support the overall health and management of the assigned accounts receivable portfolio through proactive oversight across aging, disputes, account reconciliation, credit and risk awareness, internal coordination, and timely resolution.
  • Identify barriers to resolution, establish clear ownership, drive follow-through, escalate risk, and help prevent recurring issues; customer payment collection activities are outside the scope of the position.
  • Monitor the district accounts receivable portfolio and identify accounts requiring review, escalation, or corrective action.
  • Review high-risk accounts, including past-due balances, reserves, payment trends, aged credits, unresolved disputes, and credit exposure.
  • Coordinate accounts receivable escalations with Operations, Sales, Account Management, Centralized Accounts Receivable, and leadership.
  • Support complex accounts receivable matters involving bankruptcy, legal issues, bad debt, and customer risk.
  • Monitor invoice disputes and ensure timely progression toward resolution.
  • Coordinate dispute ownership and partner with stakeholders to resolve discrepancies.
  • Escalate aged, stalled, or high-impact issues as needed.
  • Analyze dispute trends and identify opportunities to improve billing accuracy and reduce rework.
  • Maintain documentation and visibility of outstanding issues and actions.
  • Prepare for and support accounts receivable and Credit review meetings.
  • Review high-risk accounts, aging trends, reserve exposure, payment concerns, and action items with stakeholders.
  • Track follow-up actions and provide reporting to leadership, Sales, Account Management, and Operations.
  • Analyze accounts receivable and accounting reports to identify risks, trends, and improvement opportunities.
  • Monitor and resolve aged customer credits.
  • Support refunds, ACH/vendor setup documentation, invoice recap processes, and customer-specific accounts receivable requirements.
  • Coordinate with customers and internal teams to resolve account issues and obtain required approvals.
  • Serve as a resource for accounts receivable processes, systems, and policy changes.
  • Support implementation, communication, and adoption of accounts receivable process improvements.
  • Provide guidance to Operations, Finance, Sales, and Account Management teams.
  • Identify process gaps, improve accountability, and drive resolution of recurring issues.

Desired Qualifications

  • Good computer skills, including Word, Excel, and familiarity with PowerPoint.
  • Ability to multitask and prioritize throughout the workday while remaining focused and organized.
  • Proactive thinking and action.
  • Strong organizational skills.
  • Analytical ability and strong attention to detail.
  • Effective interpersonal skills, including listening, comprehension, and clear, concise communication to obtain positive results.
  • Ability to work independently and collaboratively in a team environment.
  • Willingness to assist with last-minute projects or help team members.
  • Strong written, verbal, and interpersonal communication skills.
  • A demonstrated strong work ethic and reliability.

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size
10,001+
Company stage
IPO
Headquarters
Bellevue, WA
Founded
1979

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