G MASS

Senior Business Analyst - Underwriting Workbench

Business AnalysisConfirmed live in the last 24 hours

Full-timeLondon, UKNo salary listed

About the Job

Requirements

Proven track record as a Senior Business Analyst on insurance or underwriting-related change programmes, ideally within Lloyd's / London Market.
Strong generalist business analysis skillset, including stakeholder workshops, requirements elicitation, process mapping, and translating business needs into clear documentation.
Comfort working to a broad, generalist scope, with requirements and deliverables familiar to an experienced Senior Business Analyst.
Confidence engaging directly with business stakeholders and working independently within a wider project team.
Experience partnering with Product Owners, business stakeholders, and external delivery vendors as part of a wider project team.

Responsibilities

Support the underwriting workbench implementation from a business and process perspective, ensuring requirements accurately reflect operational underwriting needs and standard business practice.
Gather and elicit requirements across underwriting stakeholders.
Map business processes and support process improvement.
Produce standard Business Analysis deliverables and documentation.
Define and document Target Operating Models to ensure underwriting and operations teams' needs are reflected in the new solution.
Support the testing function, including responding to testing queries raised by technical and business teams.
Produce business requirements documents and process maps.
Produce workshop facilitation outputs and stakeholder sign-off records.
Develop user stories and standard supporting business analysis artefacts.
Provide ongoing input into requirements traceability and project documentation.
Maintain Azure DevOps user stories and acceptance criteria, acting as stakeholder point of contact for verification.
Input into the business analysis delivery plan, ensuring alignment with agreed timelines and quality expectations.
Grow working knowledge of the client's underwriting systems to support end-user training, enhancements, and stakeholder queries.

Desired Qualifications

Experience within Lloyd's / London Market.

Senior Business Analyst - Underwriting Workbench

G MASS · London, United Kingdom (Hybrid) · Contract · Posted 2026-09-11

Workplace: hybrid

Description

We are seeking an experienced Senior Business Analyst to support the same underwriting workbench implementation from a business and process perspective, ensuring that requirements accurately reflect operational underwriting needs and standard business practice.

Key Focus Areas:

Requirements gathering and elicitation across underwriting stakeholders
Business process mapping and process improvement
Production of standard Business Analysis deliverables and documentation
Definition and documentation of Target Operating Models to ensure underwriting and operations teams' needs are reflected in the new solution
Support for the testing function, including responding to testing queries raised by technical and business teams

Key Deliverables:

Business requirements documents and process maps
Workshop facilitation outputs and stakeholder sign-off records
User stories and standard supporting BA artefacts
Ongoing input into requirements traceability and project documentation
Maintenance of Azure DevOps user stories and acceptance criteria, acting as stakeholder point of contact for verification
Input into the BA delivery plan, ensuring alignment with agreed timelines and quality expectations
Growing working knowledge of the client's underwriting systems to support end-user training, enhancements and stakeholder queries

Requirements

Proven track record as a Senior Business Analyst on insurance or underwriting-related change programmes, ideally within Lloyd's / London Market.
Strong generalist BA skillset: stakeholder workshops, requirements elicitation, process mapping, and translation of business needs into clear documentation.
Comfortable working to a broad, generalist scope — this engagement is a relatively general statement of work, and candidates should expect the requirements and deliverables to be familiar territory for an experienced Senior BA.
Confident engaging directly with business stakeholders and able to work independently within a wider project team.
Experience partnering with Product Owners, business stakeholders and external delivery vendors as part of a wider project team.

Benefits

Length: Initial 12 month contract

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About the Company

G MASS

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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