Data Platform Project Manager

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Role Summary and Purpose

Arch Insurance is seeking a Data Platform Project Manager to lead delivery of a multi year data platform project. This project is replacing the legacy Enterprise Data Warehouse (EDW) and siloed data solutions with a modern, modular Enterprise Data Platform, supporting trusted reporting, business-aligned dashboards, self-service analytics and critical data feeds. The role will work across multiple functions including underwriting, operations, claims, IT and Finance to deliver data capabilities aligned to business priorities.

The successful candidate must have experience delivering complex data warehouse and data platform projects, together with London Market insurance experience. They must understand and articulate the value data platforms deliver to insurance companies, including trusted underwriting and financial insight, improved data quality and accessibility, operational efficiency and regulatory reporting. Proven experience managing multiple concurrent workstreams and multiple vendors or delivery partners is essential.

The role has no direct line management responsibility but requires leadership of multidisciplinary internal teams and external delivery partners. The Data Platform Project Manager will maintain an integrated delivery plan, manage cross-workstream dependencies and vendor commitments, and lead delivery from inception through testing, release, business adoption and transition to business-as-usual. They will manage scope, schedule, budget, quality and risks, ensuring technical delivery translates into agreed business outcomes.

Key Tasks & Responsibilities

• Lead the delivery of the project, coordinating across business and technical teams.
• Maintain an integrated project plan covering scope, milestones, budgets, resources and dependencies across data integration, platform engineering, reporting, data governance, testing and business adoption.
• Manage multiple vendors and delivery partners, agreeing clear responsibilities, statements of work, milestones, deliverables and acceptance criteria; monitor commitments and escalate delivery or commercial issues through the agreed governance routes.
• Track delivery progress, costs, quality and business outcome measures across workstreams; identify variances and coordinate corrective action with internal leads and delivery partners.
• Own integrated risks, issues, assumptions and dependencies, including source-system readiness, data availability and quality, business capacity and cross-vendor hand-offs.
• Lead integrated delivery and vendor governance meetings, providing clear status reports, decisions and escalations to project sponsors and senior stakeholders.
• Apply appropriate delivery controls, maintaining effective scope and change control across internal teams and contracted partner delivery.
• Coordinate data validation, reconciliation, end-to-end testing and user acceptance testing so platform, data and reporting deliverables meet agreed quality and business acceptance criteria.
• Coordinate release readiness, cutover, business change, training and transition to business-as-usual with business owners, IT and delivery partners.
• Build effective relationships with underwriting, Finance, Claims, Operations, Data and Technology stakeholders, securing timely requirements, decisions and subject-matter expertise.
• Translate between business and technical teams, ensuring insurance data requirements and the business value of platform capabilities are understood across all workstreams and delivery partners.
• Work with benefit owners to identify and realise expected benefits, and review delivered outcomes and lessons learned following releases.
• Share data project delivery best practices, and contribute to continuous improvement within the Project Management community at Arch

Role Requirements & Skills

Skills / Competencies

Technical/Project Management Skills:

• Proficiency in project management tools (e.g. MS Project)
• Dependency tracking and reporting across multiple workstreams and delivery partners.
• Strong practical knowledge of Agile and Waterfall delivery methodologies, with the ability to apply appropriate governance to data projects.
• Strong understanding of business change, data ownership and platform adoption, with the ability to translate technical deliverables into measurable insurance business outcomes.
• Strong budget, resource and vendor management skills, including; oversight of statements of work, delivery commitments, acceptance criteria and change control.
• Ability to challenge and coordinate technical delivery plans using a sound understanding of data integration, ETL/ELT, data modelling, data quality, lineage, reconciliation, testing and reporting; identify risks and resolve cross-workstream issues.
• Leadership and Soft Skills:
• Excellent leadership of multidisciplinary teams and multiple vendors / delivery partners, without relying on direct line management authority.
• Strong analytical and problem-solving skills, with the ability to assess delivery options and their impact on business value.
• Exceptional communication skills, including the ability to explain data platform value and delivery trade-offs to business sponsors and technical stakeholders.
• High level of organisation and attention to detail across concurrent workstreams, integrated milestones and dependencies.
• Ability to influence and negotiate with business stakeholders, vendors and delivery partners, securing clear commitments and resolving competing priorities.
• Ability to resolve complex delivery problems spanning business requirements, data, technology and partner responsibilities.
• Strong prioritisation and time management across multiple concurrent data delivery workstreams.
• Conflict resolution and negotiation across internal teams and external delivery partners.
• Ability to manage ambiguity and uncertainty while making dependencies, decisions and ownership explicit.
• Ability to work independently and make clear, evidence-based recommendations to project sponsors and key stakeholders.
• Ability to work collaboratively with business owners, data and technology teams, vendors and delivery partners.

Qualifications

Essential

·       Bachelor's degree in Business, Management, or a related field

·       Project Management Certification such as PMP (Project Management Professional), or PRINCE2

Preferred

• PROSCI or similar Change Management certification

Experience

• Experience leading large, complex data projects, including data integration, migration, testing, reporting and transition to business-as-usual. A minimum of 5 years delivering complex data transformations, including at least 3 years within the insurance industry.
• London Market insurance experience is essential, with a practical understanding of insurance business processes and data requirements.
• Deep understanding of data technologies
• Proven experience managing multiple concurrent workstreams and multiple vendors / delivery partners
• Experience operating in both Agile and Waterfall environments.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd