Key Account Management Executive

 

We’re looking for a Key Account Management Executive based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Fashion Apparel category. In this role, you’ll champion a portfolio of brands—acting as their trusted advisor and main point of contact—while driving commercial performance through strong relationships, sharp analysis, and effective cross-team collaboration.

This is a unique opportunity to influence decisions, shape brand success on ZALORA, and make a real impact in one of Southeast Asia’s leading fashion e-commerce platforms.

Responsibilities:

• Own the growth of an assigned portfolio of apparel brands and develop strategic business plans, identifying new opportunities and growth levers.
• Build and maintain strong relationships with brands, serving as their go-to partner on ZALORA.
• Identify market gaps, manage product assortment, and analyze sales performance to drive category and brand growth.
• Work closely with internal teams (e.g., Marketing, Merchandising) to align brand campaigns with ZALORA’s marketing calendar and ensure smooth execution
• Partner with international brands and internal stakeholders to continuously improve sales performance, operational execution, and customer experience
• Prepare and manage daily, weekly, and monthly reporting to enhance visibility of brand performance for senior management.

Requirements:

• 1–3 years of experience (fresh graduates are welcome to apply).
• Excellent English (written and spoken).
• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Exposure to e-commerce is preferred.
• Strong interpersonal and communication skills; collaborative and team-oriented.
• Strong time management skills with the ability to thrive in a fast-paced environment.
• Comfortable working in a multicultural environment.
• Strong analytical skills and business acumen, with the ability to translate insights into actionable plans.
• Advanced Excel skills are preferred.