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Lululemon

Direct-to-consumer premium activewear and footwear

Fixed Term Educator - November 2026, January 2027

Retail SalesPosted on Nov 10
ContractTakapuna, Auckland, New Zealand

About the Job

Requirements

  • Must be legally authorized to work in the country where the store is located.
  • Must be able to travel to the assigned store using reliable transportation.
  • Must be at least 18 years old.
  • Must be available for a variable schedule that may include early mornings, mornings, afternoons, evenings, late nights, overnights, weekends, and holidays; shifts may also occur while the store is closed to guests.
  • Must be able to move through the store, work in bright-light and loud-music sales-floor areas or areas without windows or natural light, work independently or as part of a team using a computer or other technology, and move boxes up to 30 pounds or use ladders.
  • Must comply with people safety policies and procedures and applicable policies, procedures, laws, and regulations.

Responsibilities

  • Interact with guests to provide a great experience while valuing their time.
  • Assess guests’ needs and provide customized purchase and return solutions and support.
  • Explain product value and benefits through technical product education.
  • Conduct accurate and timely guest transactions and execute omnichannel programs, including buy online/pickup in store, phone sales, and ship-from-store options, according to company standards.
  • Move dynamically on the sales floor to engage guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action to resolve guest concerns.
  • Contribute to a respectful and inclusive team environment that welcomes and celebrates differences and supports engaging experiences for team members and guests.
  • Build supportive and productive relationships with team members.
  • Collaborate with team members to support guest experience and store operations.
  • Present products by returning items to their places, restocking or replenishing the sales floor from inventory, and destocking or relocating items according to company standards.
  • Use in-store technology to support store operations and positive guest experiences.
  • Perform cleaning tasks throughout shifts as needed to maintain the store environment.

Desired Qualifications

  • A high school diploma, GED, equivalent, or higher education is desirable but not required.

About the Company

Lululemon

Direct-to-consumer premium activewear and footwear

Lululemon Athletica focuses on premium activewear, loungewear, and footwear for people with active lifestyles. The company sells high-quality, stylish apparel online and through its own stores, using a direct-to-consumer model and a strong community approach through events and an Ambassador program. Its products are designed for activities like yoga, running, training, and everyday wear, emphasizing performance fabrics, comfort, and versatility. Lululemon differentiates itself from competitors with a premium positioning, a loyal customer base, and a robust community and brand-building strategy, rather than relying on third-party retailers. The company’s goal is to be a leading premium brand in the activewear market by delivering high-quality products, fostering customer loyalty, and growing its direct-to-consumer footprint.

Company size
10,001+
Company stage
IPO
Headquarters
Vancouver, Canada
Founded
1998

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