Talent Acquisition Systems Administrator

The Talent Aquisition Systems Administrator is responsible for the configuration, administration, data governance, and continuous improvement of IES Holdings' iCIMS Applicant Tracking System (ATS) and Career Site CMS (CXM) platform across all five IES business units, which together comprise dozens of operating entities supporting high-volume hiring nationwide. This role owns the technical and operational backbone of the recruiting technology stack, from ATS bin/status workflows and job posting configuration to careers site content management, integrations, reporting, and vendor coordination.

The ideal candidate combines systems administration rigor with a strong customer-service orientation, acting as the primary point of contact for recruiters, hiring managers, and HR across this complex, multi-entity holding company structure. This role requires sound judgment and the confidence to advise against — and, when necessary, push back on — configurations that are technically possible but would undermine data integrity, cross-BU consistency, or platform best practice, all while maintaining a responsive, solutions-oriented relationship with each business unit. The Systems Administrator also functions as a process specialist across the recruiting, onboarding, and offer lifecycle, proactively guiding recruiters, hiring managers, and HR who may not have deep ATS or process expertise, rather than simply executing requests as submitted.

While the role will respond to day-to-day operational issues as they arise, it is fundamentally a proactive position: the Systems Administrator is expected to continually identify and lead improvements to ATS process, procedure, administration, reporting, and governance across all business units, rather than operating in a purely reactive, ticket-based mode. This role will also play a key part in onboarding new business units and entities into the iCIMS ecosystem as they are acquired.

Key Responsibilities

ATS Platform Administration & Configuration

• Serve as the primary system administrator for iCIMS across all IES business units, managing user permissions, workflows, bin/status configurations, and system settings.
• Configure and maintain job posting templates, application forms, and field requirements (e.g., Location vs. Workplace Type distinctions for remote roles) to ensure consistency and compliance across business units.
• Diagnose and resolve day-to-day ATS operational issues raised by recruiters and hiring managers, escalating to iCIMS support as needed and tracking cases (e.g., tax form updates, bin/status reorganizations) through resolution.
• Maintain and evolve the iCIMS CXM/CRM tag library, workflow statuses, and automation frameworks to support scalable, BU-agnostic recruiting processes.

Data Governance & Reporting

• Own data governance for the ATS, including data integrity, field standardization, retention practices, and compliance with applicable employment and privacy regulations.
• Establish and enforce data entry standards and system configuration guardrails across business units to ensure consistent, reportable, and auditable recruiting data.
• Build and maintain recruiting metrics, dashboards, and ad hoc reporting to support Talent Acquisition, HR, and business unit leadership decision-making.
• Partner with HR and Legal on compliance-related configuration needs (e.g., EEO/OFCCP reporting fields, state-specific disclosures, offer letter compliance language).

Continuous Improvement & Best-Practice Guidance

• Proactively audit ATS configuration, workflows, and reporting across business units to identify inefficiencies, inconsistencies, or improvement opportunities — treating recurring support requests as signals for systemic process fixes rather than one-off tickets.
• Evaluate configuration and process requests from business units against platform best practices, data governance standards, and cross-BU consistency, providing clear recommendations — including respectfully pushing back when a technically feasible request would create downstream risk, inconsistency, or reporting and compliance issues.
• Balance responsive, high-quality customer service with platform governance, ensuring that individual business unit preferences don't compromise the integrity, scalability, or reportability of the shared IES system.
• Serve as a subject matter expert on recruiting, onboarding, and offer processes within the ATS, proactively coaching recruiters, hiring managers, and HR who may lack system or process knowledge, and recommending process improvements where gaps are identified.

Careers Site & Employer Brand (CMS)

• Manage and maintain the iCIMS Career Site CMS (CXM) for all business units under the "One IES" employer brand framework, including header/footer configurations, branding, and typography standards.
• Coordinate with design/development resources and external vendors on careers site builds, mockups, and enhancements for each business unit's careers presence.
• Build and manage iCIMS Talent Community sign-up forms, workflows, and nurture campaigns across business units.

Integrations & Vendor Management

• Serve as the primary internal liaison with the iCIMS vendor team on platform configuration, integrations, defect resolution, and roadmap items, maintaining a living action item log and driving items to closure.
• Coordinate third-party job board and sourcing integrations (e.g., Indeed) and resolve posting/feed discrepancies (such as hiring organization name mismatches) in partnership with the vendor and internal stakeholders.
• Evaluate, test, and implement new iCIMS features, modules, and releases, assessing impact across all business units before rollout.

Business Unit Support, Training & Documentation

• Act as the go-to subject matter expert for recruiters and hiring managers across all business units on ATS use, troubleshooting, and best practices.
• Develop and maintain training materials, quick-reference guides, and hiring manager documentation for ATS processes and system changes.
• Lead the technical onboarding of new and acquired business units and entities into the iCIMS platform, including system configuration, data migration considerations, and end-user training.

Cross-Functional Project Coordination

• Partner with recruiters, hiring managers, and HR to plan and execute ATS-related projects, from careers site redesigns to new system rollouts.
• Support mergers and acquisitions activity by scoping and coordinating the integration of newly acquired entities' recruiting operations into the corporate ATS environment.

Specific Qualifications

• 4+ years of hands-on administration experience with an enterprise Applicant Tracking System (iCIMS strongly preferred); direct iCIMS CXM/CMS experience a significant plus.
• Demonstrated experience configuring ATS workflows, bin/status structures, job posting rules, and user permissions in a multi-entity or multi-business-unit environment.
• Strong data governance mindset with experience building recruiting reports/dashboards and ensuring data accuracy and compliance.
• Experience coordinating with software vendors, including managing support cases, testing releases, and tracking multi-item action logs to resolution.
• Excellent written and verbal communication skills, with the ability to translate technical system concepts for non-technical stakeholders (recruiters, hiring managers, and HR).
• Demonstrated ability to balance strong customer service with sound judgment — comfortable advising against or pushing back on requests that are technically feasible but not advisable, while preserving positive working relationships across business units.
• Working knowledge of recruiting, onboarding, and offer processes sufficient to guide, train, and troubleshoot for internal stakeholders with varying levels of ATS proficiency.
• Track record of proactively identifying and driving process, configuration, or reporting improvements rather than solely responding to requests as they arise.
• Strong organizational skills and ability to manage multiple concurrent projects across business units with competing priorities.
• Proficiency with Microsoft Excel/Office required; comfort working with HTML/CSS for careers site content a plus.

Preferred Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent professional experience.
• iCIMS certification(s) (e.g., iCIMS Certified Administrator) or equivalent platform-specific credentials.
• Experience supporting employer branding or careers site content management initiatives.
• Experience supporting recruiting technology through a merger, acquisition, or multi-entity integration.
• Familiarity with EEO/OFCCP compliance requirements and state-specific employment disclosures.

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

Additional Data

PLEASE NO AGENCY CALLS. 
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

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Right to Work/Ley de Derecho al Trabajo

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College 4-6