Industrial & Automation Engineer

Our Story
Powering fast, reliable fulfillment for Adorama, Scuba.com and Sunny Sports, the shipping warehouse is the backbone of our e-commerce business. Distributing from two warehouses, we ensure that creators, adventurers, and enthusiasts alike get the gear they need—accurately and on time. 

Whether it’s camera equipment, dive gear, or outdoor essentials, our warehouse teams handle every step of the process with precision, care, and a deep commitment to the customer experience. We don’t just ship products—we help deliver moments of inspiration, exploration, and creativity. 

We’re a team that takes pride in doing things right—working together to ensure every package that leaves our warehouses reflects the quality, reliability, and service our customers expect from each of our brands. 

Our Leadership Principles

• Growth Mindset: We set high standards, embrace failure, and are open to change.
• Be Customer-Centered: We focus on the end-to-end customer experience.
• Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
• Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
• Be Humble & Respectful: We assume positive intent, listen actively, and support one another.

Position Summary

Lead industrial engineering and warehouse automation initiatives to improve productivity, labor utilization, material flow and fulfillment capacity. A central responsibility is to help Adorama successfully implement, integrate and maximize the long-term value of its Goods-to-Person (GTP) system. The role also develops the labor standards, planning models, performance reporting and process improvements needed across manual and automated operations. This is a hands-on position requiring strong analytical judgment, independent project leadership and regular involvement on the warehouse floor.

Key Responsibilities

• GTP implementation and performance: Represent Fulfillment in GTP design reviews, process validation, integration planning, installation readiness, testing, commissioning and operational handover; monitor vendor deliverables and project milestones.
• GTP capacity and ROI: Challenge and validate assumptions for throughput, presentation rates, staffing, labor savings, utilization and system capacity; establish baselines and compare actual results with committed performance after go-live.
• Labor planning and performance engineering: Develop engineered labor standards, workload-to-hours models, staffing forecasts and actionable daily/weekly KPIs by building, department and process; explain performance changes using output and actual labor hours.
• Data and reporting: Convert existing WMS/AS400, Looker and operational data into practical management tools; partner with BI and IT on data quality, dashboard development and automation of recurring analysis.
• Process improvement: Observe and measure receiving, putaway, replenishment, picking, packing, sorting and shipping; identify bottlenecks, waste and variation; test improvements and quantify before-and-after results.
• Material and order flow: Optimize slotting, hot zones, batching, order routing, replenishment, work release and movement between manual processes and automated equipment while protecting shipping cutoffs.
• Automation integration and reliability: Work with IT, vendors, Operations and Maintenance on WMS/WCS interfaces, equipment performance, recurring faults and root-cause analysis; recommend corrective actions and verify results.
• Cross-functional project delivery: Lead assigned engineering initiatives, track owners and deadlines, evaluate vendors and capital proposals, communicate risks and results, and support future capacity and network planning.

Working Relationships & Accountability

• Report directly to the VP of Fulfillment; partner closely with the Sr. Director of Operations, Senior Operations Manager, department leaders, BI/IT, Maintenance and external automation partners.
• Engineer owns analytical methods, standards, process design recommendations and validation of results; Operations leadership owns daily staffing, execution, coaching and sustained performance.
• Influence change through data, practical floor-level collaboration and clear recommendations, without relying on direct supervisory authority.

Qualifications

Required

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Systems Engineering or a related technical discipline, or equivalent directly relevant experience.
• 4+ years of hands-on industrial/operations engineering experience in a high-volume distribution or e-commerce fulfillment environment; demonstrated ability to work independently.
• Proven experience with labor standards, productivity analysis, staffing or capacity models, and measurable warehouse process improvements.
• Practical experience with automated material handling systems and understanding of WMS/WCS-driven workflows, system interfaces and material flow.
• Strong analytical skills using Excel and operational datasets; ability to work with BI/reporting tools and translate findings into clear actions for operating leaders.
• Experience leading cross-functional projects and working effectively with vendors, IT, maintenance and warehouse teams.

Preferred Qualifications

• Direct GTP, AS/RS, sortation or similar warehouse automation implementation and ramp-up experience.
• Experience with AS400/IBM i, Looker, SQL or other warehouse reporting and analysis tools.
• Lean Six Sigma, PMP or similar continuous improvement/project management credentials; experience supporting capital ROI and acceptance testing.

Measures of Success

• GTP launch readiness, achieved throughput, utilization and verified benefits versus approved design assumptions.
• Accurate, usable labor planning models and timely visibility into productivity drivers at department and process levels.
• Documented productivity, quality, labor efficiency and material-flow improvements with measurable before-and-after results.
• Effective project delivery, cross-functional adoption and sustainable operating processes.