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Airtron

HVAC installation, repair, and maintenance services

Service Supervisor - Home Services

Full-Time
No salary listed
Mid, Senior
Austin, TX, USA
In Person
Building TradesHVAC & Building Systems

About the job

Requirements
  • At least 5 years of HVAC, field service, or related industry experience.
  • At least 3 years of leadership experience managing field teams.
  • Strong customer service and team development skills.
  • Excellent communication, organization, and problem-solving abilities.
  • Proficiency with Microsoft Office applications.
  • A valid driver's license.
  • Ability to lift or move up to 20 pounds frequently.
  • Ability to drive and operate a motorized passenger vehicle.
  • Ability to wear required personal protective equipment, including a hard hat, safety glasses, ear plugs, masks or respirators, reflective safety vests, gloves, and safety-toe construction-grade work boots.
  • Ability to stand, walk, or sit for long periods.
  • Ability to hear, understand, and distinguish speech or other sounds to operate phones or office equipment safely.
  • With natural or corrected vision, ability to see and focus at close, distance, and peripheral ranges with normal depth perception.
  • Ability to express or exchange ideas through spoken communication.
  • Ability to enter text or data into a computer using a traditional keyboard or 10-key numeric keypad.
  • Ability to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push, and pull objects and tools.
Responsibilities
  • Lead, coach, and develop a team of service technicians.
  • Foster a customer-first culture focused on professionalism, responsiveness, and quality.
  • Ensure safe, efficient, and productive day-to-day service operations.
  • Support technicians in resolving customer concerns and delivering exceptional service.
  • Monitor service quality, customer feedback, and operational performance.
  • Coordinate staffing, scheduling, materials, and resources to meet customer needs.
  • Ensure compliance with safety standards, company policies, and operational procedures.
  • Recruit, train, and retain top talent.
  • Identify opportunities to improve processes, efficiency, and the customer experience.
  • Protect company assets, including vehicles, tools, equipment, and inventory.
Desired Qualifications
  • Prior experience as an HVAC Sales and Service Supervisor.

About the company

Airtron Heating and Air Conditioning provides HVAC services for homes and businesses, including installation, repair, and maintenance of heating and cooling systems. It works with major manufacturers to offer furnaces, air conditioners, heat pumps, and air handlers, and sells comprehensive service plans like Essential HomeCare that cover repairs (starting at $19.95) and optional regular maintenance. Revenue comes from selling HVAC systems, service plans, and repair services. The company emphasizes quality service and BBB accreditation to build trust. Its goal is to deliver reliable climate control through full-system installation and ongoing maintenance, with predictable covered costs via service plans.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Johnstown, Ohio

Founded

1972

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Simplify Jobs

Simplify's Take

What believers are saying

  • Airtron’s West expansion creates national coverage for homebuilder accounts after March 2025.
  • Essential HomeCare starts at $19.95 monthly, widening upsell and recurring revenue.
  • December 2025 leadership appointments support multi-state integration and further acquisitions.

What critics are saying

  • Single-family new construction dependence ties Airtron to builder cycles and cancellations.
  • Homebuilder concentration makes Lennar, D.R. Horton, or local partners bargaining-power threats.
  • Integration of Sierra and leadership turnover strains execution before 2027; failed scaling kills the platform.

What makes Airtron unique

  • Airtron became Gamut Capital’s national RNC HVAC platform after September 2024.
  • March 5, 2025 Sierra acquisition expanded Airtron into Nevada and Idaho.
  • Airtron bundles installation, maintenance, and parts coverage through Essential HomeCare plans.

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Benefits

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

16%

1 year growth

16%

2 year growth

16%
ACHR News
Mar 24th, 2025
FYI: News Briefs in HVAC - March 24, 2025

Airtron Heating & Air Conditioning (Columbus, Ohio) acquired Sierra Air Conditioning Inc. (Las Vegas) and two related companies.

Business Wire
Mar 6th, 2025
Airtron Heating & Air Conditioning Acquires Sierra Air Conditioning

Airtron Heating & Air Conditioning (“Airtron”), a leading designer, installer, and maintenance provider for heating, ventilation, and air conditio

Gamut Capital Management
Mar 5th, 2025
Airtron Heating & Air Conditioning Acquires Sierra Air Conditioning — Gamut Capital Management

LAS VEGAS, NV - March 5, 2025 - Airtron Heating & Air Conditioning (“Airtron”), a leading designer, installer, and maintenance provider for heating, ventilation, and air conditioning (HVAC) systems, announced today it has acquired Sierra Air Conditioning, Inc., Sierra Air Conditioning of Ida

Airtron Heating & Air Conditioning
Mar 5th, 2025
Airtron Heating & Air Conditioning Acquires Sierra Air Conditioning

The acquisition expands Airtron's presence into the West region of the United States and establishes the first national HVAC installation business dedicated to servicing the single-family residential new construction market (RNC).

Business Wire
Aug 9th, 2024
Gamut Capital Management to Acquire Airtron Heating & Air Conditioning

Gamut Capital Management, L.P. (“Gamut”), a leading New York-based middle market private equity firm, announced today it has signed a definitive agree