Xperteks

Managed IT, cybersecurity, and cloud services

Windows Desktop and Cloud Support

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeHinsdale, IL, USA$70k - $85k /yr

About the Job

Requirements

Must be experienced and proficient with remote software technologies.
Must be proficient in VPN connectivity and TCP/IP local area networks.
Must be proficient in general network and firewall troubleshooting.
Must be proficient in Windows troubleshooting.
Must be proficient in printer troubleshooting.
Must be proficient in Microsoft 365 and other cloud platforms.

Responsibilities

Provide general desktop, user, and hardware support.
Provide proactive system maintenance, including backup solutions.
Provide general connectivity and troubleshooting support.
Provide network and server support.
Provide communication and documentation.
Provide onsite support.

Desired Qualifications

Be organized.

Xperteks is looking to hire an Windows/PC Help Desk Support

This is a Full-Time Hybrid position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

Remote Software Technologies

VPN Connectivity and TCP/IP LAN Networks

General Network and Firewall troubleshooting

Windows Troubleshooting

Printer Troubleshooting

Microsoft 365 and Cloud other various cloud platforms

Critical Thinker

Organized

Ideal Candidates Should Be Able To

Provide general desktop, user and hardware support
Provide proactive system maintenance including backup solutions
Provide general connectivity and troubleshooting support
Provide network and server support
Provide good communication skills and documentation
Onsite support required

About the Company

Xperteks

Managed IT, cybersecurity, and cloud services

Xperteks provides managed IT, cybersecurity, cloud management, and end-user support to small, mid-size, and enterprise organizations nationwide. It works by monitoring and managing clients’ tech environments with AI-powered workflows that automate routine tasks, detect issues early, and resolve problems before users notice them. It differentiates itself with proactive, AI-driven, enterprise-grade management across Apple and mixed-platform ecosystems, delivering unified support as a long-term partner rather than a break-fix vendor. Its goal is to help tech-reliant organizations run secure, stable, and productive operations with predictable IT costs and reduced risk.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 2001

Recently Posted Jobs

Explore more opportunities at Xperteks

See more jobs