Technician - Data Center
No salary listed
Mid
Bachelor's
Singapore
In PersonTravel up to 25% may be required.
IT Operations
About the job
Requirements
- A high school degree or equivalent is required.
- Two years of experience in an enterprise data center environment, with strong knowledge of data center best practices.
- Proficiency in troubleshooting and diagnosing server hardware issues from major vendors.
- Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks.
- Good understanding of data cabling and patching.
- Ability to respond promptly to issues, provide updates, and escalate when necessary.
- Fluency in English.
- A valid driver's license is required.
- Ability to travel 0%–25%.
- Ability to lift up to 50 pounds, bend or stoop, walk long distances repeatedly, climb ladders, and use hand tools.
Responsibilities
- Perform weekly sweeps of server and storage equipment in the data center, detect hardware and network connectivity issues, and collect and analyze IPMI SEL data and vendor-specific platform management logs.
- Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using data center tools and procedures.
- Use diagnostic information to engage vendor support organizations, open support cases, and follow up on hardware fixes and investigations as requested.
- Collaborate with the data center operations team on the logistics of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices.
- Oversee Return Material Authorization processes for components such as rPDUs, network switches, and field-replaceable units, including power supply units, fan modules, and controller modules.
- Provide hardware support for installations, moves, additions, and changes.
- Decommission information technology equipment, including HDD/SSD, network, server, storage, and backup devices.
- Conduct regular physical and visual inspections of equipment and data center facilities.
- Manage inventory records and perform regular cycle counts to ensure asset accuracy.
- Update structured cabling and materials documentation during new installations.
- Oversee capacity management for space, power, cooling, and patch-panel port availability.
- Understand and follow incident and change management processes.
- Submit regular reports on moves, changes, support requests, and other activities, and maintain continuous improvement efforts.
- Travel between sites as needed.
- Perform other duties as assigned.
Desired Qualifications
- A bachelor's degree in IT Business or a related field is preferred.
- CCNA and CCNP certifications are preferred.
- Basic computer skills are preferred.
- Field Service or Data Center Technician experience is preferred.
About the company
Wesco International distributes electrical, industrial, and communications products to business customers and provides logistics and supply chain services. It operates through three business units: Electrical & Electronic Solutions, Communications & Security Solutions, and Utility & Broadband Solutions. With about 800 branches and offices in around 50 countries, Wesco combines thousands of manufacturer parts with warehousing and distribution to support procurement and logistics for customers like contractors, data centers, security firms, and government agencies. Its goal is to be a reliable, end-to-end partner for multinational and local customers by delivering broad product access and integrated supply chain solutions.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Pittsburgh, Pennsylvania
Founded
1922
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Simplify's Take
What believers are saying
- Q2 2026 sales reached $6.7 billion, with organic growth 12.6% and record backlog.
- Data-center sales hit $1.5 billion in Q2 2026, up 45% year over year.
- CEO John Engel raised 2026 organic growth guidance to 9%-11% on July 30.
What critics are saying
- ExfilSquad’s August 11, 2026 CRM breach exposed 2.6 million records and customer trust.
- Wesco depends heavily on data centers; one slowdown would hit growth and valuation fast.
- The July 2026 Newark deal adds integration risk while debt service rose after refinancing.
What makes WESCO International unique
- Wesco’s One Wesco cross-selling tied EES, CSS, and UBS lifted Q2 2026 backlog 60%.
- Newark Engineering added Southeast Asian data-center cooling and lifecycle services on July 1, 2026.
- Wesco’s 800-location network spans 50 countries, giving contractors immediate local inventory and logistics.
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Benefits
- Hybrid Work Options
- Professional Development Budget